Become a part of our caring community and help us put health first

Humana Healthy Horizons in South Carolina is seeking a Community Health Worker and Engagement Specialist to join our growing team. This role cultivates the organizations social community active engagement with Humana Healthy Horizons in South Carolina. Join this amazing and dedicated team and lead change in how health care for the underserved in South Carolina is managed. Share your talents and develop your skills all while doing your part to make a difference in the lives of others.

This position requires regular field travel about 60-80% within 50-mile radius of a population dense city in South Carolina such as Columbia or Charleston.

The Community Health Worker builds visibility and credibility of organizations products and services throughout community via a variety of interactions.

Understands own work area professional concepts/standards, regulations, strategies and operating standards.

Makes decisions regarding own work approach/priorities and follows direction.

Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Conduct in-person non-clinical assessment(s) to understand enrollee care needs, preferences, and socioeconomic barriers and evaluate the home environment as needed.
Work collaboratively with other Humana associates as a member of Humana’s Care Management Support teams, including case managers, and Community Education Representatives (CER) and serve as a member of enrollee multi-disciplinary care teams (MDT), as requested.
Assess enrollee barriers to healthy living and accessing healthcare services and arrange needed social services and supports.
Act as an enrollee advocate with providers, community resources, schools, and others, including accompanying enrollees to provider office visits as requested.
Monitor enrollee compliance with their care plan and provide motivational interviewing to support medication and treatment adherence.
Provide social support to help boost enrollees’ morale and sense of self-worth, serving as a trustworthy, reliable, non-judgmental, consistent, and accepting member of the enrollee’s MDT.
Support enrollee self-management through the provision of culturally appropriate health education and health coaching.
Serve as a key knowledge source for community services and information for enrollees and other Humana associates.
Conduct research and in-person outreach to locate difficult-to-contact enrollees to increase assessment completion and participation in clinical programs.
Build and maintain relationships with providers and community resources to support enrollee identification and referrals.
Implement community assessments to identify community resource gaps.
Regular travel to conduct member visits, provider visits and community-based visits as needed to ensure effective administration of the program.
Perform any other job-related instructions, as requested.

Use your skills to make an impact

Required Qualifications

Minimum Two (2) years of professional human services experience conducting in-person assessments and/or developing care plans supporting all member populations.
Community Health Worker Certification or Doula must be obtained within 18 months of hire date.
Excellent written and verbal communication skills
Rate your proficiency using Microsoft Office Word, Excel, PowerPoint, navigating multiple systems and platforms and ability to troubleshoot and resolve basic technical difficulties in a remote environment.
Experience using a variety of electronic information applications/software programs.

Preferred Qualifications

Doula certification

Additional Information

Workstyle: Field Based Role

Location: Midlands or Low Country

Schedule: Monday through Friday 8:30 AM to 5:00 PM Eastern with flexibility to work as needed to support member and business needs.

Travel: This role will support a 50 to75 mile radius surrounding residence location, 60% field travel, and 40% remote office

SSN Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work at Home Guidance To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humanas offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$45,400 - $61,300 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.