about 9 hours ago

Logo of Holland America Line

HAL Entertainment Technical Manager Entertainment

Holland America Line

RemoteNew York, NY
The Entertainment Technical Manager (ETM) is responsible for the safe, consistent, and high-quality performance of all technical operations supporting shipboard entertainment programming. This includes oversight of lighting, audio, video, stage automation, and rigging systems across multiple venues. As a key member of the ship’s Entertainment leadership team, the ETM leads a team of skilled technicians and ensures all entertainment systems are maintained to company and regulatory standards.

This role requires a deep understanding of live production systems, proactive leadership, and the ability to manage evolving schedules in a fast-paced environment. The ETM reports directly to the Entertainment Director and holds the rank of a two-stripe officer onboard.

Key Job Responsibilities

Key Responsibilities

  • Ensure safe and effective technical operations that consistently support excellent guest experience.
  • Oversee daily functionality, scheduling, and maintenance of all technical systems across all entertainment venues.
  • Monitor compliance with company policies, safety protocols, and regulatory standards.
  • Coordinate technical elements for rehearsals, cast changeovers, and live events to ensure technical readiness.
  • Lead and mentor onboard technical team members, promoting development, accountability, and high standards.
  • Schedule and perform regular inspections and preventative maintenance on all technical systems.
  • Maintain accurate documentation of safety compliance, maintenance logs, inventories, and administrative reporting.
  • Coordinate with other departments and stakeholders to deliver technical support for shipwide events.
  • Oversee timely ordering of replacement parts, supplies, and consumables.
  • Uphold clean and safe working conditions in all backstage and technical work areas.