<div><br />The <strong>Cruise Director </strong>is a key entertainment leadership role responsible for overseeing onboard activities and guest engagement. This position leads the activities team, ensuring a dynamic and well-balanced schedule of entertainment, enrichment, and social programming that aligns with brand standards. As the primary host and brand ambassador, the Cruise Director creates a welcoming atmosphere, delivers engaging presentations, and enhances the overall guest experience.<br /><br /></div><div>The Cruise Director partners with the Entertainment Director, and collaborates with hotel operations, marketing, and revenue teams to drive participation in onboard offerings. This role requires strong leadership, organization, and adaptability to manage daily programming, respond to itinerary changes, and maintain a seamless operation. The ideal candidate is an experienced public speaker with a background in hospitality, entertainment, or event management, capable of leading a team in a fast-paced, guest-focused environment.<br /><br /></div> <h2> Key Job Responsibilities </h2> <div>Every job requires flexibility, however your Key Job Responsibilities are to:</div><ul><li>Masterfully deliver engaging, informative, and entertaining Talks, Culinary Demonstrations, Game shows Trivia’s, and Tech Talks.  </li><li>Effectively host signature events such as <em>Captain’s Welcome Toast</em>, <em>A City on The Sea and Coffee Chats.</em>  </li><li>Manage the ship’s Performers, Presenters, entertainment vendors, and Charters, providing exemplary care and services through honed communication and intelligent leadership.  </li><li>Manage the entertainment team, driving employee retention and promoting professional development.  </li><li>Manage the daily performance and presentation schedule.  </li><li>Oversee daily programming and cruise arc guaranteeing the optimum guest experience over each voyage while maintaining brand procedures and expectations.  </li><li>Complete managerial tasks related to the administration of your entertainment team, including time &amp; attendance oversight, in-port manning schedules, performance evaluations, etc.  </li><li>Maintain compliance with all health, safety, security, and environmental policies of the Company.  </li><li>Shape the cruise experience arc and provide useful information on stage prior to performances. </li><li>Host key guest functions as the brand’s ambassador.  </li><li>Actively engage with guests by providing exceptional one-on-one customer service while on the floor.  </li><li>Champions the use of the Navigator App experience tools to drive greater onboard revenue and guest satisfaction performance  </li><li>Make concise, informative PA announcements.  </li><li>Display impeccable dress sense and appearance following Look Book guidelines for the role.  </li><li>Provide superior show-going experience that meets the company’s artistic, technical, and operational standards, including presentations in the World Stage.  </li><li>Conduct gangway duty to welcome guests to each port-of-call and assist in any port related questions.  </li><li>Perform other job-related functions as assigned. </li></ul> <h2>  </h2> 

Holland America Line

HAL Cruise Director Entertainment

Holland America Line