The Regional Manager, West is responsible for leading and managing daily operations of the field to achieve business goals. As the Regional Manager, duties include overseeing Retail Account Coordinator staff, setting performance objectives, evaluating and optimizing performance, preparing and delivering performance evaluations and documentation, actively recruiting and interviewing, and ensuring regulatory and company values are upheld.

To be successful as a Regional Manager, you should have passion for people, be a creative thinker and a dynamic leader. You must must be able to recruit, lead, and manage teams, ensure operations run smoothly, and achieve revenue targets. A top-notch Regional Manager should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem solving and decision-making skills.

Job Responsibilities

Educate, develop, support, mentor, and retain a dynamic sales team inclusive of RACs, RTs, and BEs.
Manage the development of Retail Account Coordinators.
Weekly touchbases with direct reports. (RACs, RTs, and BEs)
Complete documentation for employees such as reviews, corrective actions, and performance improvement plans.
Identify training needs and conduct in-store trainings with BEs/RACs based on the needs of the employee’s development. Observe and provide collaborative & hands on feedback to teams on service and selling skills.
Approve & manage attendance & time off requests.
Partner with Human Resources and/VP, Field Sales for escalated client and employee issues in a timely matter.
Partner with Human Resources in active recruiting and facilitating interviews.
Ensure excellence in Headkount retailer relationships.
Provide in-field retailer support based on the needs of the business.
Ensure retailer policy and procedures are upheld to quality standards.
Drive sales, events, and execute strategies and initiatives within each retailer to ensure the achievement of sales plans.

Benefits

Competitive salary
Join a diverse community of beauty professionals
Company-sponsored medical benefits & ancillary benefits
On-going professional coaching & education
Paid Time Off

Headkount

Job Responsibilities

Benefits