Founded in 2012, H2O.ai is at the forefront of the AI movement to democratize Generative AI. H2O.ai’s open-source Generative AI and Enterprise h2oGPT, combined with Document AI and the award-winning autoML Driverless AI, have transformed more than 20,000 global organizations and over half of the Fortune 500 and household brands, including AT&T, Commonwealth Bank of Australia, Chipotle, ADP, Workday, Progressive Insurance, and AES.

Our “AI for Good” program supports nonprofit groups, foundations, and communities in their efforts to advance education, healthcare, and environmental conservation, including identifying areas vulnerable to natural disasters and protecting endangered species.

We have a vibrant community of two million data scientists worldwide and aim to bring together the world’s top data scientists with customers to co-create GenAI applications that are usable and valuable by everyone. Business users can now leverage the power of LLMs to enhance productivity with enterprise applications.

H2O.ai is a Visionary in the 2024 Gartner® Magic Quadrant™ for Data Science and Machine Learning Platforms. We are the only provider in the market to offer both Predictive AI and Generative AI on premise and air gapped, in addition to supporting all cloud environments.

About This Opportunity

As a Senior Solutions Engineer at H2O.ai, you will demonstrate the ability to move quickly and show initiative in navigating ambiguity. You will have a strong passion for innovation and for translating complex technologies into high-ROI organizational outcomes. You will solve real-world problems by applying cutting-edge Generative AI and machine learning algorithms. You will be passionate about working with customers to address their business challenges and will excel at explaining complex machine learning concepts in clear, simple business terms.

This role is ideal for a results-driven sales engineer with a passion for driving impactful outcomes in the public sector.

This position is based in Japan.

What You Will Do

Pre-Sales & Solution Engineering related to ML/AI/GenAI: Engage with clients to understand their ML/AI/GenAI and data science requirements, designing tailored solutions.
Technical Consulting and Enablement: Regular communication with the customers for, e.g., product update and use cases discussion.
Partner enablement: Working closely with regional partners and channels lead to drive democratization of ML/AI/GenAI from H2O within the partner ecosystem. Provide sales related training to partners. Support partners sales activities.
User Training: Provide user training of H2O products to customers and partners.
Collaboration: Collaborate with the APAC team to solve sales and technical issues of Japanese clients.

What We Are Looking For

5+ years of experience in technical sales, including experience in technical selling of AI/ML/GenAI solutions.
Japanese speaker.
Proven track record of engaging with enterprise or public sector clients to understand complex technical needs and propose innovative solutions.
Strong hands-on experience with AI/ML frameworks and familiarity with LLM and GenAI ecosystems.
Experience working with retrieval-augmented generation (RAG), embeddings, vector databases (e.g., FAISS, Pinecone), and tools like LangChain or LlamaIndex.
Experience building and demonstrating end-to-end AI/ML prototypes tailored to real-world use cases.
Solid understanding of modern data stacks, ML pipelines, and MLOps practices.
Excellent communication and presentation skills with the ability to simplify technical concepts for non-technical audiences.
Strong collaboration skills to work cross-functionally with product, engineering, sales, and external stakeholders.
Experience working with or within public sector environments, understanding procurement and compliance considerations.
Bachelor’s degree or higher in Computer Science, Data Science, Engineering, or a related field (Master’s preferred).

Why H2O.ai?

Market Leader in Total Rewards
Remote-Friendly Culture
Flexible working environment
Be part of a world-class team
Career Growth

H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis.

H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We’ve made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence.

H2O.ai employs the world’s top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company’s purpose.

Please visit www.H2O.ai to learn more.
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