The Role

We’re looking for an experienced HR Expert specialising in Employee Relations to join our UK team. This is a key role focused on delivering fair, compliant, and commercially sound people solutions. You will act as a trusted advisor to managers and employees across the UK and support the wider EMEA HR team on cross-border ER topics. Your expertise will be central to shaping a performance-driven and values-led culture.

Key Responsibilities

Lead and manage complex employee relations cases (disciplinary, grievance, performance management, absence, etc.) ensuring compliance with UK employment law and Groupon’s internal policies.
Provide expert advice and coaching to managers to build capability in handling people matters confidently and consistently.
Ensure managers are upskilled and empowered to manage day-to-day people practices and challenges effectively.
Support restructuring and organisational change initiatives, including redundancy processes and TUPE (if applicable).
Monitor ER trends and risk areas, advising the business and People leadership team proactively.
Collaborate with legal, compliance, and other departments to ensure consistency in policy application and risk mitigation.
Contribute to the creation and continuous improvement of ER policies, procedures, and training.
Support investigations and documentation related to employee complaints and whistleblowing matters.
Lead or contribute to cross-functional HR projects and support broader HR operations as needed.

What We’re Looking For

Proven track record (5+ years) of hands-on experience in UK-based employee relations, ideally within a fast-paced, global or matrix environment.
Strong knowledge of UK employment law and HR best practices.
Commercially aware and pragmatic approach to resolving ER issues.
Excellent communication, influencing, and stakeholder management skills.
Ability to work autonomously, handle sensitive issues with discretion, and balance risk with business needs.
Experience managing change and supporting leaders through complex people matters.
A proactive, calm, and solutions-focused mindset.
Ideally CIPD qualified or equivalent.

What We Offer

A unique opportunity to influence the future of HR in a global, transforming tech-driven business.
Collaborative, people-first culture where your voice matters.
Flexible working (remote/hybrid).
Competitive compensation and benefits.
Access to learning resources, wellbeing support, and the chance to make a meaningful impact.

Ready to help us build a more engaged, performance-driven Groupon?

Apply today and bring your expertise to a team that values fairness, pace, and people.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

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