<div>Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest. </div><div><br /></div><div>At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.</div><div><br /></div><div><span>Greenlight is looking for a </span><b>Principal Engineer, Production Operations</b><span> to join our growing team! </span></div><div><br /></div><div><span>As a Principal Engineer, you will be a technical leader and individual contributor within our production operations function. You will be responsible for designing, building, and maintaining highly reliable, scalable, and performant cloud infrastructure and systems. You will play a critical role in driving technical excellence, mentoring junior engineers, and solving our most complex scalability and reliability challenges.</span></div><h3>Your day-to-day:</h3><ul><li>Deep technical expertise in Site Reliability Engineering (SRE) and cloud infrastructure, with a strong track record of driving operational excellence at scale.</li><li>Proven ability to define and evolve SRE strategy, SLIs/SLOs, and error budgets in alignment with business and product goals.</li><li>Extensive experience architecting, building, and maintaining highly available, secure, and scalable systems in AWS.</li><li>Strong incident response and triage skills, with experience leading critical outages and conducting blameless postmortems to drive systemic improvements.</li><li>A systems-thinking mindset focused on long-term reliability, root cause analysis, and continuous improvement.</li><li>Passion for automation and infrastructure-as-code, with a history of reducing manual toil and improving system resilience through tooling and process innovation.</li><li>Curiosity and technical depth to assess, prototype, and scale emerging SRE and cloud technologies.</li><li>Ability to influence and collaborate across engineering, product, and security teams to embed reliability and scalability into product architecture and development workflows.</li><li>Thought leadership in the SRE &amp; cloud space, including the ability to mentor engineers informally and drive best practices across teams.</li></ul><h3>What you’ll bring to the team:</h3><ul><li>Own and evolve the Production Operations strategy and roadmap in partnership with engineering and product leadership.</li><li>Define and implement reliability standards across services, including SLIs/SLOs and error budgets.</li><li>Design, implement, and scale cloud infrastructure with a focus on high availability, security, and performance (primarily on AWS).</li><li>Lead high-impact incident response efforts, and drive follow-ups to ensure long-term resolutions and knowledge sharing.</li><li>Identify and eliminate sources of operational toil through automation and tooling.</li><li>Continuously improve monitoring, alerting, and observability across systems and services.</li><li>Evaluate and introduce new tools, platforms, and practices to enhance system reliability and engineering velocity.</li><li>Collaborate with cross-functional teams to embed SRE principles throughout the development lifecycle.</li><li>Act as a technical expert and advocate for reliability engineering across the organization.</li></ul><h3>Technologies we use:</h3><ul><li>AWS</li><li>MySQL, DynamoDB, Redis</li><li>GitHub Actions for CI pipelines</li><li>Kubernetes (specifically EKS)</li><li>Ambassador, Helm, Argo CD, LinkerD</li><li>REST, gRPC, graphQL</li><li>React, Redux, Swift, <a href="http://node.js/">Node.js</a>, Kotlin, Java, Go, Python</li><li>Datadog, Prometheus</li></ul><h3>Work perks at Greenlight:</h3><ul><li>Medical, dental, vision, and HSA match </li><li>Paid life insurance, AD&amp;D, and disability benefits </li><li>Traditional 401k with company match</li><li>Unlimited PTO </li><li>Paid company holidays and pop-up bonus holidays </li><li>Professional development stipends</li><li>Mental health resources  </li><li>1:1 financial planners</li><li>Fertility healthcare</li><li>100% paid parental and caregiving leave, plus cleaning service and meals during your leave</li><li>Flexible WFH, both remote and in-office opportunities</li><li>Fully stocked kitchen, catered lunches, and occasional in-office happy hours</li><li>Employee resource groups</li></ul><div><b>Our stance on salaries:</b></div><div><span>Greenlight provides a competitive compensation package with a market-based approach to pay and will vary depending on your location, experience and skill set. The total compensation package for this position will also include a discretionary performance bonus, equity rewards, medical benefits, 401K match, and more. Greenlight conducts continuous compensation evaluations across departments and geographies to ensure we are keeping our pay current and competitive.</span></div><div><br /></div><div><span>The estimated base pay range for this position in (NY, CA, WA): $190,000-250,000</span></div><div><span>The estimated base pay range for this position in (CO): $190,000-240,000</span></div><div><br /></div><div><b>Who we are:</b></div><div><span>It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.</span></div><div><br /></div><div><span>Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.</span></div><div><br /></div><div><span>Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email </span><a href="mailto:recruiting@greenlight.me">recruiting@greenlight.me</a><span>. </span></div>