9 days ago

Logo of Global Payments

Senior Solutions Manager London, United Kingdom

Global Payments

London, UKUKRemote

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

  • Work with customer facing teams to identify product/solutions gaps that are preventing  Global Payments from being successful in existing verticals. 

  • Lead discussions with the Technology and Product organisations to find solutions for Identified product/solution gaps 

  • Manage Stakeholders expectations, ensuring clear concise messaging on deliverables and status.

  • Negotiate and influence others in order to ensure resolution to issues/problems, which may impact the outcome of any key initiative. 

  • Assist with researching and creating recommendations on Verticals/ Markets that are aligned with Global Payments strategic direction. 

  • Manage and deliver strategic projects leading discussions with multiple internal and external stakeholders in business and technical areas across various geographical locations. 

  • Develop a good level of understanding of the Global Payments systems, Products and Solutions tasks. 

  • Build a good network of SMEs throughout the product and technology organisations 

  • Prioritise project tasks and monitor completion to ensure delivery within the agreed timeframe

  • Manage the intake process, and work with the Business Operations Managers improve visibility of the roadmap and stakeholder management 

  • Lead discussions on RFP insights with Business Operations and Product Organisations.  

  • Contribute to RFI’s/ RFPs and tenders, support Sales managers and Technical Account Managers by providing guidance on how to put products and solutions together that meet customer needs and the businesses strategic goals 

  • Maintain the customer & partner needs to align with our business goals and objectives 

  • Analyse complex issues, identify the root cause and develop effective solutions

  • Evaluate market trends and the competitive landscape to build competitive solutions that meet the consumer needs

  • Ability to adapt to changing priorities and requirements 

  • Project manage initiatives through planning, execution and post release support

  • Ability to understand Card Brand requirements and interpret to internal/external parties

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.