Who we are:

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the worlds largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrows payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.

The role:

The Head of Design and User Experience works with Product Management, Product engineers, and Brand/Marketing/Sales to define and guard the direction, vision, and strategy for the User Experience of our Cyberbank Products.

As a people leader, the Head of Design and User Experience will find the right talent, build, and nurture a collaborative team of UX Specialists that can function at the UX team level and be embedded within different product squads at Technisys. This Head of Design will also cultivate and coach the leaders within the discipline, and provide the assignments, mentorship, and tools to all designers to develop themselves to the best of their ability as designers.

What you’ll do:

Set strategic UX Chapter level vision and objectives, and define and manage the projects to reach these objectives.
Ensure continuous collaboration to enhance the overall quality of UX Design.
Manage discipline-level planning based on actively gathered UX needs and priorities from PMs & Product delivery Directors.
Define, execute, and improve UX Design methods, practices, and principles to achieve the required product UX quality.
Initiate workshops and training, and identify useful resources or learning materials for teams and/or individuals.
Foster close collaboration and knowledge sharing across the chapter and across disciplines: quality assurance, front-end development & business analysis.
Coaching/Mentoring UX Designers to optimize growth and development, quality of design work, productivity, and talent retention. Identify and grow leaders. Optimize resource allocation across the chapter, balancing the needs of both the product and the designers development.
Manage and execute the hiring process of UX/UI Designers or other UX-related roles or (temporary/contracted) resources.
Create and curate an effective new hire onboarding process and content.
Monitor trends in UX in general as in the spaces related or relevant to CyberBank platform, share insights and expertise.

What you’ll need:

5+ years experience as Head of UX, UX Director or Senior Lead of a team of min 8 people
10+ years experience in Agile Company with Financial Software Products - or comparable - as Senior/Lead Designer
Relevant hands on experience with UX Design, Methods & Practices, Strategy definition, User Research and concept design and definition.
Management level experience with / exposure to Banking Software Design & Development.
Proficient English & Conversational Spanish (both required)
International / cross cultural work experience
Educated in Design: UX Design, UX Methods & Practices, UX Strategy, UX Research, Concept creation & vision definition

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below.

Benefits

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi & Galileo page!

US-Based Base Compensation

$185,600—$250,000 USD

Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

Galileo is committed to embracing diversity. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.