Contract: Full time, six months fixed-term contract (Maternity cover)
Location: London, required to attend the London office twice a week

Please note that applications for this role will close on Friday 11 July 2025 at 9am

Our people and culture are the critical enablers for us to achieve our mission.

Frontline needs to sustain a brilliant and high performing workforce that is driven

to be the best they can, and our head of people leads the work and team

responsible for achieving this.

As the leader of the people team, you will oversee all aspects of the employee

lifecycle, including strategy, performance, recruitment, induction, learning and

development, diversity and inclusion, engagement, policies and more.

You will be an exemplary role model and leader championing high performance

within a culture of freedom and responsibility, whilst working with the senior team to strengthen and further embed this approach.

Your ability to build and develop strong and trusting relationships will underpin

your excellent domain knowledge, sound judgement, comfort with pace and focus

on outcomes.

Key Responsibilities

Strategy & Team Management

Develop and implement our people and culture strategy, goals and annual delivery plan
Use the development of the strategy to engage and understand the needs of teams across Frontline so you can support them to thrive in their work
Oversee all internal D&I initiatives including the D&I working group, point of contact for affinity group and all D&I training
Line manage the people team to achieve high performance of both the team and organisation
Accurately and confidently manage your budget to drive value for money

Deliver Results

Oversee our recruitment process to ensure we find great people and are fully staffed
Develop and implement initiatives to enhance performance through engagement, satisfaction, and retention
Work closely with SLT to sustain momentum and deliver on our commitments to D&I and further embed our culture of Freedom and Responsibility
Review and improve our performance management systems to encourage a culture of feedback and enable all colleagues to do their best work
Identify training and development needs and design and deliver appropriate interventions based on evidence and pedagogical best practice.
Review and implement changes to compensation and benefits as required
Review survey, data and analytics systems to ensure we draw on evidence to remain high performing and focused on outcomes that matter most

Cross Team Collaboration

Play a proactive role as a member of the Leadership Group to champion high performance and our culture – supporting colleagues wherever priorities are identified, and the need is greatest
Provide proactive coaching, support and advice to managers and staff on all matters relating to people and proactively manage ER cases

Benefits

Flexible working hours
Competitive pension employer contribution
25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
Buy up to five days annual leave a year
Interest free loan for season ticket
Personal coaching and mentoring
Cycle loan scheme
Deposit loan scheme
Volunteering days
Employee assistance programme
Life Assurance Scheme (x3 salary)