Key Responsibilities Technical Sales Support & Stakeholder Engagement

Conduct technical meetings with stakeholders within assigned Carrier and Service Provider accounts to present Fortinet SASE and SecOps Architectures and other solutions that address business needs.
Provide technical pre-sales support to Fortinet Sales teams and partners, positively influencing sales and opportunity development within Latam.
Deliver presentations on Fortinets technical concepts, tailoring communication styles for executive management, technical management, and engineering teams.
Coordinate and execute demo labs or proof-of-value sessions for customers.

Partner & MSSP Enablement

Support the entire lifecycle of MSSP partners, from discovery and service structuring to technical delivery, sales, and ongoing support.
Assist partners in integrating Fortinet technologies and capabilities with their tools and platforms to enhance service offerings.
Identify and collaborate with key technical resources to drive Fortinet solution development and enablement through partners.
Contribute to building security service solutions that integrate Fortinet products into partners portfolios.

Product Certification & Market Positioning

Participate in homologation and certification processes for Fortinets product portfolio, specifically SASE and SecOps solutions, within Carrier and Service Provider environments.
Work with Business Development Managers to position Fortinet technologies effectively.
Monitor industry trends in Managed Cybersecurity markets and contribute to strategic positioning efforts.

Technical Documentation & Training

Develop, update, and translate technical documentation and presentations to support partners in delivering effective demonstrations of Fortinet products.
Conduct educational initiatives, including in-person and remote training sessions (e.g., webinars), to enhance partner, reseller, and distributor knowledge of Fortinet solutions.

Public Representation & Internal Collaboration

Represent Fortinet at public conferences, media events, and partner-driven activities.
Collaborate with Corporate and Field Marketing teams to identify market-specific needs and drive relevant initiatives.
Actively participate in internal engineering communities (Tech Teams, mailing lists, partner forums) and assist peers across Latam to enhance Fortinet’s success.

Continuous Learning & Professional Development

Stay updated on Fortinet products through internal and external training, including self-paced learning modules.
Engage in professional development to remain an expert resource for resellers, partners, and distributors.
Work collaboratively with peers across Latam to develop market-specific initiatives that enhance customer service and strengthen Fortinet’s cybersecurity presence.

Job Experience / Abilities Required Professional Experience

Extensive background in pre-sales technical engineering.
Proven experience in designing, building, and supporting advanced security solutions in customer-facing environments.
Strong expertise in the Telco, Service Provider, and MSSP sectors

Technical Skills & Expertise

Strong network and security skills, including hands-on experience with products from top security vendors.
Deep understanding of:
- Network Security Enforcement – Firewall/VPN, Access, Authentication, and Privacy.
- Network Security Management – Centralized Configuration, Administration, and Reporting.
- Network Security Intelligence – Application-level Security, SASE, ZTNA.
Strong understanding of common TCP/IP service protocols, including:
- ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH, RIP, OSPF, BGP, PPTP, L2TP, 802.1q, 802.1x.
In-depth knowledge of security technologies and protocols:
- IPSec, SSL, 3DES, AES, SHA-1, MD5.
Strong understanding of scripting and automation technologies, including:
- Python, Ruby, Perl, Ansible, Java, Terraform, and general API development.
Deep technical knowledge of Managed Security Services from leading industry vendors.
Hands-on experience with Fortinet’s technologies is a plus.

Additional Requirements

Availability to travel up to 40% of the time, including short-notice travel.

Other Job Requirements:

Bilingual: Strong oral and written communication skills in Spanish and English. Portuguese is a plus.
Bachelor / Engineering degree on Computer Science, Electronics or Telecommunication

Job Summary This role involves providing pre-sales technical support and guidance to Fortinet Sales representatives and partners, particularly within Carrier and Service Provider accounts in Latam. The ideal candidate will engage with stakeholders, conduct technical presentations, support certification processes, and drive service enablement while ensuring Fortinet solutions align with business needs.