About the role:

As the Vice President (VP) of Product, Intelligent Fraud Management, you will be a critical leader in shaping the future of our primary product offering. You will own the vision, strategy, and execution for our intelligent fraud management solutions, ensuring the value is straightforward and clear, address evolving market needs - including AI agents and technology, and drive significant value for our global customer base. You will lead a talented team of product managers, working closely with engineering, data science, design, and go-to-market teams to deliver innovative and impactful solutions that solidify Forters position as the leader in trust for digital commerce. This role requires a deep understanding of the digital commerce, fraud, and identity landscape, a strong technical acumen, exceptional strategic thinking, and the ability to inspire and lead cross-functional teams.

What you’ll be doing:

Define and Evangelize Product Vision and Strategy: Develop a clear, compelling, and data-driven product vision and strategy for Forters Intelligent Fraud Management Solution, aligning with the overall company objectives and market opportunities.
Drive Product Roadmap and Execution: Own and prioritize the product roadmap, translating the vision and strategy into actionable plans and working closely with engineering and design to ensure timely and high-quality delivery.
Deeply Understand Customer Needs and Market Trends: Continuously engage with customers, prospects, analysts, and internal teams to identify unmet needs, emerging fraud trends, and competitive dynamics, translating these insights into product requirements.
Lead and Mentor a High-Performing Product Team: Recruit, mentor, and develop a team of talented product managers, fostering a culture of innovation, collaboration, and ownership.
Collaborate Cross-Functionally: Work closely and effectively with engineering, data science, design, marketing, sales, customer success, and legal teams to ensure seamless product development, launch, and adoption.
Define and Analyze Product Metrics: Establish and monitor key performance indicators (KPIs) to measure the success and impact of the product, using data to drive decision-making and identify areas for optimization.
Champion Product Evangelism: Serve as a key spokesperson for Forters Intelligent Fraud Management solutions, engaging with industry events, analysts, and customers to articulate our value proposition and thought leadership.
Manage Product Lifecycle: Oversee the entire product lifecycle, from ideation and development to launch, iteration, and sunsetting as necessary.
Ensure Regulatory Compliance: Stay abreast of relevant regulations and ensure the product roadmap and features align with legal and compliance requirements.

Drive Innovation: Foster a culture of innovation within the product team, exploring new technologies, methodologies, and approaches to continuously enhance our fraud management capabilities.

What you’ll need:

Proven experience (12+ years) in product management, with significant experience (5+ years) specifically within the fraud prevention, identity management, risk management, or cybersecurity space.
Deep understanding of the evolving fraud landscape, including various fraud types, attack vectors, and mitigation strategies.
Strong technical acumen with the ability to understand complex technical architectures and data science methodologies.
Exceptional strategic thinking and analytical skills, with a proven ability to translate market insights and data into actionable product strategies.
Demonstrated success in defining and launching successful SaaS products at scale.
Excellent leadership and communication skills, with the ability to inspire and influence cross-functional teams and executive stakeholders.
Experience building and leading high-performing product management teams.
Strong customer empathy and a passion for solving customer problems.
Experience working in an agile development environment.
Experience with large datasets, machine learning, and AI-driven solutions is a significant plus.
Experience in the eCommerce or FinTech industries

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that its not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

Great Place to Work Certification (2021, 2022, 2023)
Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
Forbes Cloud 100 (2021, 2022, 2023 and 2024)
#3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
Anti-Fraud Solution of the Year at the Payments Awards (2024)
SAP Pinnacle Awards “New Partner Application Award” (2023)
Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, weve raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. Were on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesnt match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Benefits:

Competitive salary
Restricted Stock Units (RSUs)
Matching 401K Plan
Comprehensive and generous health insurance, including vision and dental coverage
Home office allowance
Generous PTO policy
Half day Fridays

Hybrid work:

At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.

Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Salary Range: $276,000 - $341,000 annually + bonus + equity + benefits
The referenced salary range is based on the Companys good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.

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