<div>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</div>About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Senior Software Development Engineer in Test - Systems Engineering to establish a hybrid QA Center of Excellence (CoE) on our Systems Engineering team. In this role, you will drive quality standards, build and automate test practices, and implement observability measures across core platforms such as Salesforce, NetSuite, Coupa, Workday, and Zendesk. This position will sit at the crossroads of software engineering, systems integration, and quality assurance, ensuring our internal systems are robust, reliable, and primed for scalability. You will partner closely with our Systems Engineering teams, IT, Security, and business stakeholders, to define testing processes and foster a culture of continuous improvement. By stepping into this role, you’ll be at the forefront of driving quality, reliability, and observability across Fivetran’s internal systems, setting the stage for scalable growth and innovation. This is a full-time position based out of our Novi Sad, Serbia office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use <ul> <li>As our first internal systems QA hire, you’ll identify and implement the best QA automation tools and frameworks for our systems and use cases. Our core systems are Salesforce, Netsuite, Coupa, Workday, and Zendesk. Working knowledge of one of these, preferably Salesforce, with a desire to keep learning, is necessary.</li> <li>You’ll also collaborate with teams leveraging Grafana for observability and dashboards, integrate with Fivetran data pipelines, and interface with enterprise systems like Salesforce, NetSuite, and Workday. </li> </ul> A software engineering background is strongly preferred, with proficiency in API testing, integration testing, and monitoring/alerting solutions. Help us bring established software engineering practices to internal systems! What You’ll Do QA Center of Excellence <ul> <li>Establish and lead a hybrid CoE framework for QA that both centralizes best practices and empowers individual teams to own their testing strategies.</li> <li>Define and enforce standards, guidelines, and governance for test planning, execution, and reporting across various internal systems.</li> </ul> Test Automation &amp; Quality Strategy <ul> <li>Develop and maintain automated test suites covering functional, integration, and regression testing for business-critical internal systems.</li> <li>Introduce tools and practices that streamline QA, such as automated test frameworks, CI/CD pipelines, and code quality metrics.</li> <li>Identify gaps in current QA processes and implement strategies to address them, balancing rapid delivery with risk mitigation.</li> </ul> Observability &amp; Monitoring <ul> <li>Collaborate with Systems teams to integrate monitoring and alerting into Grafana, ensuring proactive detection of production quality issues.</li> <li>Create dashboards and alerts that provide end-to-end visibility into system performance and stability, minimizing downtime and improving incident response times.</li> </ul> Execution and Delivery <ul> <li>Work with Systems Engineering teams to plan and execute test cycles aligned with release schedules, ensuring that changes are properly validated before and after deployment.</li> <li>Oversee post-deployment monitoring to verify stability, and lead root cause analysis on any production issues related to quality or integrations.</li> </ul> Stakeholder Management <ul> <li>Partner with cross-functional teams (Engineering, IT, Security, Finance, HR, etc.) to align on testing requirements, priorities, and timelines.</li> <li>Serve as a trusted advisor to business stakeholders, translating complex technical details into actionable insights and recommendations.</li> </ul> Process Improvement and Innovation <ul> <li>Continuously evaluate emerging QA tools, frameworks, and methodologies to enhance the efficiency and effectiveness of testing across the organization.</li> <li>Champion a culture of quality, fostering collaboration, knowledge sharing, and best practices.</li> </ul> Metrics and Analysis <ul> <li>Define and track key QA performance indicators (e.g., test coverage, defect leakage, incident response times) to communicate progress and inform data-driven decisions.</li> <li>Provide regular reports and insights to leadership, highlighting trends, risks, and opportunities for improvement.</li> </ul> Skills We’re Looking For <ul> <li>6+ years of experience in QA, Test Automation, or Software Engineering roles, with a focus on enterprise systems or integrations. </li> <li>Proven track record establishing or evolving QA functions within a hybrid model (centralized standards + embedded team execution).</li> <li>Expert knowledge of test automation frameworks (e.g., Cypress, Selenium, PyTest, Jest) and continuous integration pipelines.</li> <li>Proficiency in at least one general-purpose programming language (Python, Java, JavaScript, etc.).</li> <li>Experience with observability tools (Grafana, Prometheus) and creating dashboards/alerts for system health and performance monitoring.</li> <li>Ability to balance short-term tactical needs with long-term strategic vision, driving organizational best practices around quality.</li> <li>Strong communication and stakeholder management skills, capable of aligning diverse teams on testing strategies and priorities.</li> </ul> Bonus Skills <ul> <li>Familiarity with API-based integration testing and enterprise integration platforms (MuleSoft, Workato, Celigo, etc.).</li> <li>Experience working with data pipelines (ETL/ELT) and SQL for data validation or monitoring.</li> <li>Understanding of regulatory/compliance requirements (e.g., SOX, GDPR) that could impact internal systems QA processes.</li> <li>Knowledge of security testing, including vulnerability scanning and penetration testing.</li> <li>Salesforce quality automation experience is preferable!</li> </ul> #LI-HYBRID #LI-IM1<div>  Perks and Benefits <ul> <li>100% employer-paid medical insurance*</li> <li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off</li> <li>RSU stock grants*</li> <li>Professional development and training opportunities</li> <li>Company virtual happy hours, free food, and fun team-building activities</li> <li>Monthly cell phone stipend</li> <li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li> </ul> *May vary by country and worker type - please reach out to your recruiter for more information Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetrans Benefits by Region. <hr /> We’re honored to be <a href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank">valued at over $5.6 billion</a>, but more importantly, we’re proud of our <a href="https://fivetran.com/culture" target="_blank">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in <a href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank">Forbes</a>.      Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion &amp; belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video. To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>. <hr /> We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please dont hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.</div>