<div>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</div>About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Were looking for a Product Operations Manager to help scale how our Product organization operates. In this role, youll work across three core pillars—Data &amp; Insights, Technology, and Operations—to design and implement the systems, tools, and processes that enable our product teams to ship high-impact features efficiently. Youll bring strong expertise working across the full product development lifecycle to surface actionable insights, automate workflows, remove friction, drive alignment, and empower teams to do their best work. This is a full-time position based out of our Oakland or Denver office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Jira, Google Workspace,  Slack, Zendesk, Salesforce, Looker, Sigma, Figma, Slab, Marketo, Gong, Claude, ChatGPT, and other AI-powered productivity tools. Big Query experience is desirable but not required. What You’ll Do: Operations Youll design delivery processes that scale across R&amp;D squads, implementing SLAs, checkpoints, and agile ceremonies that drive visibility and accountability. Youll set up PMs for success with clear, repeatable processes and practices that operationalize optimal PDLC across the product organization. Youll ensure clearly defined roles, responsibilities, and boundaries across product, design, engineering, GTM, and support. Youll coordinate desired outcomes and timelines cross-functionally, removing blockers and reducing risks to help teams launch on time and per scope. Youll design operating systems that evolve with the companys needs, helping each team and team member do their best work with clarity and confidence. Technology Youll streamline and automate routine PDLC tasks through digital innovation and AI-powered solutions. Youll design scalable tool setups and lead automation initiatives that replace manual work with smart workflows. Youll build self-service dashboards that give PMs and stakeholders the data they need, when they need it. Youll enforce best practices and guardrails through digital solutions, reducing friction across the product development lifecycle to speed up delivery. Youll leverage AI tools like Claude and ChatGPT to enhance productivity and drive innovation in how the team works. Data &amp; Insights Youll build BI dashboards to measure and report product investment ROI and customer value to influence product prioritization and drive cross-functional alignment. Youll transform raw data into actionable insights, stories, and trends that inform strategic decisions and drive informed action. Youll make it easier for PMs to access customer feedback and talk to customers more frequently. Youll democratize access to learning and ensure feature requests are analyzed and actioned efficiently. Youll help close the loop with customers on their feedback, reinforcing that we listen and value their input. Cross-functional Collaboration, Communication, &amp; Enablement Youll craft narratives that align cross-functional teams on shared goals, driving planning and alignment forums across multiple R&amp;D squads. Youll ensure stakeholders and executives are informed on the intention, progress, and risks of key initiatives. Youll build open, consistent, bi-directional channels of communication that foster trust, transparency, and energy across the organization. Youll create enablement content and facilitate sessions that help teams understand and adopt new processes, tools, and best practices. What Youll Bring Experience &amp; Background You have 2+ years of experience in product operations, product management, program management, or a related operational role, preferably in B2B SaaS or digital enterprise solutions. Youve supported product teams at scale and understand how software gets built and shipped in fast-moving, dynamic environments. Strategic &amp; Systems Thinking You build frameworks to measure product investment ROI and customer value. You use data to influence prioritization and drive alignment across teams. You see the bigger picture and understand how individual processes connect to broader organizational goals. Execution Excellence You design delivery processes that scale across R&amp;D squads. You implement SLAs, checkpoints, and ceremonies that drive visibility and accountability. Youre organized and detail-oriented, ensuring teams stay on track without losing sight of quality or strategic intent. Technical Mastery You design scalable tool setups and lead automation initiatives. Youre comfortable working alongside engineers and product managers, navigating tools like Jira with ease. You leverage AI tools like Claude and ChatGPT to enhance your productivity and drive innovation. You create policy checks, self-service dashboards, and automated workflows that enable broader adoption across teams. Communication &amp; Alignment You craft compelling narratives that align cross-functional teams on shared goals. You drive planning and alignment forums across multiple R&amp;D squads. You adapt your communication style to different audiences, knowing when to send a message versus schedule a meeting, and you keep stakeholders informed without overwhelming them. Leadership &amp; Mentoring You coach teammates and build onboarding or enablement content. You reinforce product values through team behaviors and decision-making. Youre a role model who helps others succeed and grow. Key Attributes <ul> <li> Biased toward action: You take initiative and dont wait for permission. When you see something that needs doing, you either do it or propose a solution. </li> <li> Curious: You ask good questions and dig into problems systematically. You spot trends, identify bottlenecks, and arent satisfied until you understand the root cause. </li> <li> Collaborative: You work well with people across different functions. Youre a good listener, you follow through on commitments, and you know how to move projects forward even when youre not in charge. </li> <li> Detail-oriented: You appreciate structure and understand how good processes help teams work better together. You can follow existing frameworks while spotting opportunities to make them more efficient. </li> <li> Systems thinker: You see how processes, tools, and people connect. You design solutions that scale and adapt to changing needs, not just quick fixes. </li> </ul> Join Our Team Become a force multiplier for our product organization. At Fivetran, Product Operations sits at the intersection of data, technology, and people—empowering product managers to make customer-centric, data-informed decisions that drive real business impact. If youre energized by the challenge of scaling operations, love automating away tedious work, and want to shape how a high-growth product organization operates, this role is for you. Youll have the autonomy to innovate, the support to experiment, and the opportunity to see your systems and processes directly impact how we ship products that customers love. Were looking for someone whos hungry to learn, isnt afraid to roll up their sleeves, and thrives in the dynamic environment of a fast-growing tech company. If that sounds like you, wed love to hear from you.   #LI-HYBRID #LI-KM3<div><div><div>The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.</div><div>Oakland Pay Range</div><div>$135,659.31—$162,797.68 USD</div></div></div><div>  Perks and Benefits <ul> <li>100% employer-paid medical insurance*</li> <li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off</li> <li>RSU stock grants*</li> <li>Professional development and training opportunities</li> <li>Company virtual happy hours, free food, and fun team-building activities</li> <li>Monthly cell phone stipend</li> <li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li> </ul> *May vary by country and worker type - please reach out to your recruiter for more information Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetrans Benefits by Region. <hr /> We’re honored to be <a href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank">valued at over $5.6 billion</a>, but more importantly, we’re proud of our <a href="https://fivetran.com/culture" target="_blank">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in <a href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank">Forbes</a>.      Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion &amp; belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video. To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>. <hr /> We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please dont hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.</div>

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