Calling all innovators - find your future at Fiserv.

Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Solutions Engineer - Restaurant

What does a success Solutions Engineer at Fiserv do?
The Solutions Engineer - Restaurant will serve as a technical liaison to sales representatives and customer success associates selling Fiserv solutions to restaurants. You will provide product expertise and ensure prospects with unique or complex needs successfully adopt and utilize our restaurant products. In this role, you will be the go-to expert on our products for merchant-facing teams. You will conduct technical demos, address in-depth product questions, and work with potential customers to craft tailored solutions that fit their unique operations and needs.

What you will do:

Collaborate with sales reps to understand prospect needs and recommend tailored solutions
Conduct engaging, solutions-oriented technical demos that highlight key functionality and customer benefits
Serve as the go-to expert for answering technical and product-related questions from sales teams
Partner with prospective customers to troubleshoot and resolve technical challenges during the pre-sales phase
Work closely with Product, Implementation, and Customer Success teams to ensure seamless transitions from prospect to customer
Document and communicate customer requirements, feature requests, and feedback to the Product team to improve our offerings
Stay up to date on industry trends, competitor products, and evolving restaurant technology needs to ensure our solution remains a market leader

What you need to have:

5+ years of experience in designing and implementing technology solutions
Excellent communication skills: Able to speak to both technical and non-technical teams in a language and manner that they understand
Proven ability to manage multiple projects and priorities in a fast-paced, dynamic environment
Experience with restaurant technology, Point of Sale systems, or related software is a strong plus
Familiarity with APIs, integrations, software, and hardware configuration
Able to travel (l15% of the time)

Salary Range

$129,400.00 - $217,900.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.