About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT.   Our commitment to diversity, equity and inclusion  We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The Role We’re looking for a motivated Data Insights Analyst to join the FT Professional Data Insights team. You’ll play a key role in exploring, questioning, and storytelling with data, supporting Marketing, Customer Success, Sales and Operations. You’ll create actionable insights by combining data sources with business context, helping shape strategic and operational decisions. Working closely with the Customer Analytics team and the wider FT analytics community, you’ll build and maintain B2B data models, design dashboards, track performance, and uncover opportunities across the customer journey. Key Responsibilities <ul> <li>Build and maintain a B2B data model to analyse accounts and users by territory, industry and more</li> <li>Review the full B2B customer journey to understand drivers of growth and risk</li> <li>Identify opportunities and risks across the lifecycle</li> <li>Create and maintain dashboards and reports tracking monthly and quarterly B2B business performance</li> <li>Work with senior leadership to define and maintain key metrics and benchmarks</li> <li>Develop data models to improve timing and targeting of customer interactions</li> <li>Analyse account and market potential to guide marketing investment</li> <li>Monitor competitors and market trends to identify gaps and opportunities</li> <li>Collaborate with Customer Analytics on complex projects using FT Professional data </li> </ul> Required Skills and Experience <ul> <li>3+ years’ experience in an analyst role</li> <li>Curious, detail-oriented, and a clear thinker</li> <li>Self-motivated with strong multi-tasking skills</li> <li>Commercial awareness and business goal understanding</li> <li>Stakeholder management experience</li> <li>Skilled at working across teams and adapting to different contexts</li> <li>Exposure to varied datasets and leading analytics projects</li> <li>Excellent presentation and communication skills, able to translate complex data to varied audiences</li> <li>Proven SQL and advanced Excel skills </li> </ul> Desirable <ul> <li>Experience with Salesforce, Looker or similar analytics tools</li> <li>Background in subscription/media businesses</li> <li>Experience in B2B sales &amp; account growth strategies</li> <li>Data visualisation and presentation expertise</li> <li>Degree-level education</li> </ul> What’s in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available <a href="https://aboutus.ft.com/careers/benefits">here.</a> We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email <a href="https://mail.google.com/mail/?view=cm&amp;fs=1&amp;tf=1&amp;to=talent@ft.com">talent@ft.com</a> and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact <a href="mailto:talent@ft.com">talent@ft.com</a>.    #LI-NE1