<div>About Faire Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, were using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. </div>About this role The Faire marketing team is searching for a Marketing Operations Associate to support campaign operations and execution across CRM and landing page development with additional support assessing, onboarding and managing new technology systems across Marketing. Reporting to Faire’s Senior Marketing Operations Lead, this individual will partner closely with project marketing managers and our CRM team to take copy and creative directly from Figma and Notion and translate that into our marketing automation suite, Braze and Builder.io. The Marketing Operations Manager should expect to work closely with our data and analytics teams as well. This work will help Faire: <ul> <li>Increase content accuracy (e.g. emails and landing pages look exactly like the design intended on every device)</li> <li>Deepen engagement with Faire (drive readers to the Faire.com ecosystem or into the Faire product)</li> <li>Improve universal email metrics (open rate, clickthrough rate, decreased unsubscribes)</li> <li>Drive retailer sign-ups and/or brand applications</li> <li>Analyze communication outcomes using SQL, Mode, and/or Looker</li> <li>Inspire new leads (e.g. developing brand understanding with as few touchpoints as possible)</li> <li>Level-up Marketings technology platform quality (e.g. support new motions)</li> <li>Increase the technical performance of communication (e.g. delivery, size of sends)</li> </ul> What you’ll do <ul> <li>Collaborate with product marketing, CRM, and marketing operations to scope and ship campaign requests</li> <li>Implement A/B tests based on partner requests and available automation tools</li> <li>Measure campaign results using Braze’s internal tools, as well as writing custom SQL queries</li> <li>Ensure high performance and availability, reliably enabling our marketing teams to think about marketing, not technology</li> <li>Identify opportunities to improve or replace existing campaigns, optimize functionality, and improve email performance</li> <li>Implement technical email components, using HTML and Liquid to personalize outgoing messages</li> <li>Ongoing support and maintenance, including staying up to date with new features</li> <li>Participate in weekly sprint-planning sessions</li> </ul> Qualifications <ul> <li>Proficiency using a marketing automation platform (Braze, Hubspot, Marketo, Mailchimp)</li> <li>Experience with low-code landing page or web development</li> <li>Experience with SQL composition</li> <li>Ability to convert designs from Figma into HTML emails</li> <li>Proficient project management skills</li> <li>Experience building campaigns for large audiences</li> <li>A self-starter with strong time-management capabilities</li> <li>Web automation technology skills using platforms like Zapier, Hightouch, IFTTT</li> <li>General understanding and experience integrating new marketing tech platforms into a marketing team’s tech stack</li> </ul> Nice to Have <ul> <li>Proficiency in web design</li> </ul> Salary Range New York, NY: the pay range for this role is $93,000 - $127,500 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.<div>Effective January 2025, Faire employees will be expected to go into the office 2 days per week on Tuesdays and Thursdays. Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.  Applications for this position will be accepted for a minimum of 30 days from the posting date. Why you’ll love working at Faire <ul> <li>We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.</li> <li>We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.</li> <li>We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.</li> <li>We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.</li> </ul> Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our<a href="https://blog.faire.com/"> blog</a>. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.  To request reasonable accommodation, please fill out our <a href="https://docs.google.com/forms/d/e/1FAIpQLSczpI9me7nYKhunSC6AlagHKv75LHqfi-Qi2TP_3dpin0Uc9Q/viewform">Accommodation Request Form</a> (https://bit.ly/faire-form)</div>