
Factor Eleven
14 days ago

YOUR MISSION
We are looking for a skilled and detail-oriented Senior AdOps Engineer to take ownership of the daily operations, monitoring, and troubleshooting of our digital advertising platform. This is a hands-on, high-impact role where you’ll ensure the health, stability, and performance of our ad delivery systems - working across DSPs, SSPs, cloud infrastructure and high-availability server environments to keep everything running smoothly.
You won’t be writing code, but you’ll be deeply involved in debugging, investigating issues, managing our Linux-based environments, and supporting internal and external stakeholders. Youll act as the first line of defence when platform-level issues occur, going beyond campaign-level fixes to address root causes and system-wide challenges.
You’ll collaborate with Product, Engineering, and external partners to ensure ads are delivered accurately, at scale, and with optimal performance. A deep understanding of digital advertising technologies and infrastructure is key.
The ideal candidate brings a strong background in AdOps or AdTech systems, solid Linux administration experience, a service-oriented mindset, and a passion for operational excellence.
YOUR RESPONSIBILITIES
- Take full ownership of the day-to-day operation of our digital advertising platform, ensuring smooth delivery and performance across all ad types.
- Monitor, investigate, and resolve system-wide issues across DSPs, SSPs, and other ad delivery components.
- Collaborate with stakeholders across engineering, product, and external vendors to troubleshoot and resolve platform or campaign-related problems.
- Manage and maintain Linux-based systems supporting our ad infrastructure.
- Utilize AWS and other cloud tools for infrastructure monitoring, log analysis, and operational debugging.
- Monitor and ensure the high availability of platform services.
- Administer relational databases such as MySQL, MariaDB, and PostgreSQL.
- Understand and improve the overall system architecture to prevent future issues and optimize performance.
- Act as a technical liaison for cross-functional teams, ensuring platform reliability and uptime goals are met.
- Document processes, playbooks, and known issues to support knowledge-sharing and faster issue resolution.
- Provide feedback and insights to product and engineering teams on recurring platform problems and potential improvements.
YOUR PROFILE
- 3+ years of experience working in AdOps or a similar role within the digital advertising industry.
- Deep understanding of SSPs, DSPs, and how online ad delivery platforms operate at scale.
- Proven experience managing and debugging Linux systems in a production environment.
- Experience operating high-availability server systems and distributed architectures.
- Familiarity with managing relational databases such as MySQL/MariaDB, PostgreSQL
- Familiarity with AWS and cloud-based infrastructure, including monitoring, networking, and basic service management.
- Initial experience with the Datadog monitoring system is a plus.
- Strong troubleshooting skills - you enjoy digging deep to identify and resolve complex technical issues.
- Excellent stakeholder management and communication skills; you’re comfortable interfacing with technical and non-technical teams alike.
- Operational mindset with an eye for system reliability, performance, and continuous improvement.
- Background in system administration or technical support for large-scale platforms is highly valuable.
- Passionate about digital advertising and making systems better, faster, and more resilient.