4 days ago

Logo of Expedia

IOS Engineer III - Agentic Virtual Agent

$137k - $220k

Expedia

RemoteSeattle, WAUS

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

The iOS Engineer III role is part of the Agentic VA Tech team, which sits within the Book-To-Trip, Trip Companion Engineering organization. This team is helping build conversational booking and post-booking experiences across Expedia Groups traveler-facing products. Our Virtual Agent helps millions of travelers every year manage their trips—whether its canceling a booking, requesting a refund, or making changes—through intuitive and intelligent self-service, supporting billions of messages annually and ensuring that every interaction feels seamless, fast, and helpful. Were a cross-functional team focused on building scalable, accessible, and delightful UI experiences, and were looking for an experienced iOS engineer to help take our mobile experience to the next level.

In this role, you will:

  • Design & Development: Lead the design and development of key features in our virtual agent experience, ensuring performance and reliability at scale.

  • Best Practices: Promote best-in-class mobile practices within the organization.

  • Design & Architecture: Play a critical role in ensuring modular and scalable design and architecture of iOS apps. Drive architectural decisions and contribute to defining technical direction for mobile chat experiences.

  • Operational Standards: Set high standards for monitoring and operational excellence, understanding challenges faced by customers and improving their experience.

  • System Optimization: Optimize iOS applications for performance and usability.

  • Visual Design: Ensure that visual design is meticulously up to spec and unique iOS capabilities are leveraged for a truly native experience.

  • Agile Teamwork: Collaborate with back-end developers, designers, and product owners to constantly improve customer experience within the iOS platform.

  • Mentorship: Mentor other engineers and contribute to a culture of technical excellence and collaboration.

Experience and qualifications:

  • Experience: Minimum 5 years as an iOS Engineer.

  • Education: Bachelors or Masters degree in Computer Science or a related technical field, or equivalent professional experience.

  • Programming: Proficiency in Swift programming and past experience developing large-scale iOS applications.

  • Frameworks: Knowledge of iOS frameworks such as SwiftUI, Cocoa, Combine, UIKit, and RxSwift.

  • Architecture & Design: Experienced in designing, creating, and maintaining robust and scalable features using industry-standard architectures like MVVM, VIPER, and common design patterns (Factory, Strategy, Adapter, etc.).

  • Testing: Particular about writing highly unit-testable code.

  • CI/CD: Experienced in working with CI/CD powered iOS repositories.

  • Familiarity: Familiarity with tools like Xcode and Figma is highly desirable.

  • Teamwork: Experience working in a cross-functional Agile team.

  • Testing & Frameworks: Experience with A/B testing and Event Frameworks.

  • Backend Development: Experience working with RESTful APIs, web sockets, and handling asynchronous messaging or chat-based UIs is a nice to have.

  • Nice to have: Proficiency in additional programming languages such as Java, Kotlin, or Python is a plus.

The total cash range for this position in Seattle is $137,500.00 to $192,500.00. Employees in this role have the potential to increase their pay up to $220,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Groups family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employees I-9 to confirm work authorization.