<div>Everbridge is a <b>global SaaS leader in critical communications and enterprise safety</b>, and we’re growing fast. We’re looking for a <b>Renewal Specialist</b> to join our Hungary-based remote team and help us keep our customers happy, supported, and coming back year after year.</div><div><br /></div><div>This role is all about <b>owning the renewal process</b> for our US-based customers — you’ll be the one making sure renewals are smooth, timely, and successful, playing a key role in our <b>95%+ customer retention goal</b>.</div><div><br /></div><div><i><b>Please note: the working hours for this position are aligned with US working hours, spanning from 15:00 to 23:30 (CET) Monday to Friday. </b></i></div><div> </div><div><br /></div><h3>What youll do:</h3><ul><li>Take full ownership of renewals, from preparing quotes to closing deals.</li><li>Build strong relationships with customers and guide them through the renewal journey.</li><li>Partner with Account Managers and teams across Marketing, Implementation, Finance, and Legal.</li><li>Spot opportunities to improve processes, campaigns, and customer health checks.</li><li>Keep everything on track in Salesforce while analyzing renewal performance.</li></ul><h3>What youll bring </h3><ul><li>Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent experience.</li><li>Minimum of 2 years in Sales Operations, Sales Support, Account Management, Customer Service, or a related area.</li><li>Skilled in leading discussions with clients and internal teams to identify, clarify, and capture complex requirements, and develop effective solutions.</li><li>Proven track record of increasing revenues within existing accounts is a plus.</li><li>Ability to collaborate with multiple stakeholders.</li><li>Good attention to detail with proven organizational and administrative skills.</li><li>Good understanding of the sales process and timing, with the ability to close renewal sales over the phone.</li><li>Proficient in the latest versions of Microsoft Office products.</li><li>Excellent verbal and written communication skills.</li><li>Experience with <a href="http://Salesforce.com">Salesforce.com</a> is a plus.</li></ul><div>#LI-HG1</div><div><br /></div><div><b>Why Everbridge:</b></div><div> </div><div>We value our team members and offer an <b>attractive salary</b> package alongside a range of <b>exceptional benefits</b>, including:</div><div> </div><div>·<span>         </span>Comprehensive healthcare coverage to ensure your well-being.</div><div>·<span>         </span>Life &amp; Total Permanent Disability Insurance to protect you and your loved ones.</div><div>·<span>         </span>Cafeteria plan </div><div> </div><div>We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe.</div>

EverBridge

Renewal Specialist

EverBridge

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