Join our Team

About this opportunity

The position is for Head of Reporting in GSSC Operations and is a Line Manager position. You will be in close contact with MA, BA and GF stakeholders so communication skills both verbally and in writing are important together with customer project financial understanding and willingness to – together with a strong and engaged team - drive change.

What you will do

• Lead Analytics and Reporting team to enable fact-based decision-making by providing actionable insights and high-quality reports including global customer project portfolio
• Build and manage internal/external relationships involving all stakeholders from Market Areas, Solution Leads & Service Delivery Units
• Support Digitalization and Automation initiatives to enhance efficiency in existing tools, templates and ways of working. This also means close collaboration with process owners to drive automation and data accuracy.
• Hands-on engagement in Program/Project Governance, KPI/Data Analysis, Data research, visualizing and interpreting data/information
• Drive improvements through own ideas as responsible for full range of activities related to benchmark processing and stakeholder value (data collections, pre- processing, automation, aggregation)
• Build, coach and motivate the team to achieve an open and encouraging team-atmosphere.
• Drive Competence and Career Management and act as per Ericsson Leadership Framework and Ericsson on the Move

You will bring

• Good analytical & problem-solving skills.
• Ability to demonstrate successful leadership experience and competence
• Expertise in performing (hands-on) work related to data analysis and mining using MS Excel, VBA and other tools
• Experience in making story/table/canvas reports in Success Factor, SQL & VBA
• Strong Understanding of HRMS and Success Factor platforms
• Self-driven, flexible, responsive, able to multitask and attention to detail
• Effective presentation/communication Skills & Stakeholder Management
• Fundamental Leadership Competence, Knowledge of Ericsson delivery processes, project management tools & financial acumen.

Its a huge plus if you have:

• Experience in Project Management or Project Management Office responsibilities including project financial, margin responsibilities
• Previous Line Management experience - desirable (Certified - PMI/LCC/MEP/L1)
• Knowledge of Ericsson Leadership Framework & Inhouse tools - ESS/MSS Success Factors, ITM
• Experience from working with Ericsson’s Global Data Analytics environment

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Gurgaon

Req ID: 768683