Duties and Responsibilities <ul> <li>Program coding experience</li> <li>JCL and/or script coding experience</li> <li>MXG or like tools expertise</li> <li>Microsoft Office proficiency</li> <li>Manage multiple projects with minimal support and continuing shifting priorities</li> <li>Support multiple client environments each having unique requirements and requests</li> <li>Database and data warehouse concepts and experience</li> <li>Weekend support infrequent but possible (1 out of 10 weekends)</li> <li>Support team on-call rotation</li> <li>KPI identification and definition</li> <li>Developing client forecasting models</li> <li>Mainframe resources should possess ZCP3000 experience</li> <li>Mainframe resources IBM pricing concepts and SCRT eperience</li> <li>Proficient in identifying system performance issues</li> <li>Knowledge of system OS internals</li> <li>Expert level verbal and written communication skills</li> <li>Onboarding and outmigration project support responsibilities</li> <li>Mastery level knowledge and practical comprehension of corporate IT computing processes and methodologies</li> <li>Brings prior experience to organize and define work for complex or ambiguous situations</li> <li>Provides consultation, training, and knowledge sharing to associates</li> <li>Provide mentoring to lower level job roles as needed</li> <li>Define technical strategies within the team and unit</li> <li>Provide Support and technical expertise and guidance to other teams and towers</li> <li>Lead and mentor on high complexity assignments to other associates on the team</li> <li>Establish strong relationships with teams and outsource partners through continuous dialogue and support</li> <li>Enable team members to be successful by providing opportunities for continual learning and professional growth   </li> <li>Perform comprehensive impact analysis of system performance parameters on the OS and support subsystems</li> <li>Provide technical expertise for client inboard / outboard activities</li> <li>Define, engineer, and deploy automation solutions for capacity team supported processes</li> <li>Perform Analytic Modeling tools used to right-size solutions</li> <li>Provide support on ARCH designs for new client opportunities and TECH refreshes</li> <li>Principle transformation partner of enterprise and supported clients’ IT processing technologies</li> <li>Innovation thought leader on emerging  technologies and automation solutions</li> </ul>   Qualifications <ul> <li>Required - Typically requires a minimum of 8 years of related experience with a Bachelors degree; or 6 years and a Masters degree; or equivalent work experience</li> <li>Preferred - Understands the competitive landscape from both a business and technical perspective</li> <li>Travel % - 10% </li> </ul>

Ensono

Senior Capacity Planner

Ensono

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