8 days ago

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Senior Director, CPTO AI Transformation | Hybrid - Reston, VA

Ellucian

Reston, VAUSRemote Hybrid

About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucians AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucians innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. Values Rooted in Purpose We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education. About the Opportunity As the Senior Director, CPTO AI Transformation at Ellucian, you will lead the strategy and execution of responsible, enterprise-wide AI adoption within the Product & Cloud organizations. This cross-functional leadership role is designed to accelerate the integration of artificial intelligence across our product portfolio, development lifecycle, and internal operations—unlocking new opportunities for innovation, efficiency, and impact in higher education technology. Reporting to the SVP, Product & Cloud Operations, you will oversee a company-wide AI task force and drive initiatives across three core dimensions: Product Features – Embedding AI into customer-facing solutions to enhance personalization, automation, functionality, and insights Operational Excellence – Applying AI to streamline processes within the SDLC, QA, support, documentation, and delivery Governance & Risk Management – Defining frameworks, policies, and standards to promote transparency, ethical use, and regulatory compliance You will serve as the primary coordinator across participating teams, ensuring AI strategy is aligned to business goals and executed with discipline, clarity, and measurable impact. Where You Will Make an Impact Lead the development and delivery of Product & Cloud’s AI adoption strategy, aligned to business priorities and customer value Drive the intake, evaluation, prioritization, and rollout of AI use cases across functional areas Define and maintain the AI adoption roadmap, as well as track and report on progress and performance to the broader organization Operationalize AI capabilities across the software development lifecycle to drive efficiencies and improve customer outcomes Promote AI fluency through training and enablement plans tailored to both technical and non-technical audiences Establish and uphold policies and governance structures for responsible, ethical, and compliant AI use within Product & Cloud organizations Monitor trends in AI and adjacent technologies to evolve our strategy and identify emerging opportunities Represent AI adoption plans, risks, and outcomes to executive leadership and sponsors What You Will Bring 12+ years of experience in product, engineering, innovation, or technology leadership roles, including 5+ years leading AI, machine learning, or advanced analytics initiatives Proven success driving cross-functional programs and aligning technical innovation with business strategy Strong understanding of how AI can be applied to both product design and internal operational processes Familiarity with AI governance, responsible AI frameworks, and regulatory considerations Exceptional communication and influence skills, with the ability to build alignment across diverse stakeholders Track record of managing through ambiguity, launching initiatives from the ground up, and delivering measurable outcomes A commitment to ethical, human-centered innovation and a passion for improving access and outcomes in higher education What makes ## Ellucianlife Comprehensive health coverage: medical, dental, and vision Flexible time off Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 401k w/ match & BrightPlan - to help you save for the future Parental Leave 5 charitable days to support the community that supports us Telemedicine Wellness Headspace Care (mental health) Wellbeats (virtual fitness classes) RethinkCare & Wellthy– caregiver supporq Diversity and inclusion programs which provide access to internal employee resource groups Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with: Education Assistance Program Professional development opportunities ## LI-AC1 ## LI-HYBRID


As the Senior Director, CPTO AI Transformation at Ellucian, you will lead the strategy and execution of responsible, enterprise-wide AI adoption within the Product & Cloud organizations. This cross-functional leadership role is designed to accelerate the integration of artificial intelligence across our product portfolio, development lifecycle, and internal operations—unlocking new opportunities for innovation, efficiency, and impact in higher education technology. Reporting to the SVP, Product & Cloud Operations, you will oversee a company-wide AI task force and drive initiatives across three core dimensions: Product Features – Embedding AI into customer-facing solutions to enhance personalization, automation, functionality, and insights Operational Excellence – Applying AI to streamline processes within the SDLC, QA, support, documentation, and delivery Governance & Risk Management – Defining frameworks, policies, and standards to promote transparency, ethical use, and regulatory compliance You will serve as the primary coordinator across participating teams, ensuring AI strategy is aligned to business goals and executed with discipline, clarity, and measurable impact. Where You Will Make an Impact Lead the development and delivery of Product & Cloud’s AI adoption strategy, aligned to business priorities and customer value Drive the intake, evaluation, prioritization, and rollout of AI use cases across functional areas Define and maintain the AI adoption roadmap, as well as track and report on progress and performance to the broader organization Operationalize AI capabilities across the software development lifecycle to drive efficiencies and improve customer outcomes Promote AI fluency through training and enablement plans tailored to both technical and non-technical audiences Establish and uphold policies and governance structures for responsible, ethical, and compliant AI use within Product & Cloud organizations Monitor trends in AI and adjacent technologies to evolve our strategy and identify emerging opportunities Represent AI adoption plans, risks, and outcomes to executive leadership and sponsors What You Will Bring 12+ years of experience in product, engineering, innovation, or technology leadership roles, including 5+ years leading AI, machine learning, or advanced analytics initiatives Proven success driving cross-functional programs and aligning technical innovation with business strategy Strong understanding of how AI can be applied to both product design and internal operational processes Familiarity with AI governance, responsible AI frameworks, and regulatory considerations Exceptional communication and influence skills, with the ability to build alignment across diverse stakeholders Track record of managing through ambiguity, launching initiatives from the ground up, and delivering measurable outcomes A commitment to ethical, human-centered innovation and a passion for improving access and outcomes in higher education


Comprehensive health coverage: medical, dental, and vision Flexible time off Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 401k w/ match & BrightPlan - to help you save for the future Parental Leave 5 charitable days to support the community that supports us Telemedicine Wellness Headspace Care (mental health) Wellbeats (virtual fitness classes) RethinkCare & Wellthy– caregiver supporq Diversity and inclusion programs which provide access to internal employee resource groups Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with: Education Assistance Program Professional development opportunities ## LI-AC1 ## LI-HYBRID