Job Description

Be part of something bigger. Decode the future.

At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home.

All about the role:

Coordinate all activities associated with the Distributor/Trade Customer email ordering process.
Coordinate all activities associated with the Distributor/Trade Customer 1300 phone facility
Administration tasks associated with Sales orders, Credit return orders
Any other tasks as directed by the Sales Support Manager &/or their nominees
Proactive liaison with Spare Parts Inventory Control and Service Engineering for customer support
Willingness to be flexible throughout the day on task prioritization.

What you’ll do:

Interacting with customers (Distributor/Trade/End Consumers) via phones/emails
Customer support, providing parts interpretation for customers
Taking orders for End consumers
Interacting with Inventory Control, Purchasing, Service Engineering on stock, orders, parts views.
Hours are flexible
Hybrid working

Who you are:

Customer focused, You seek out the opportunities and set about realizing them with a customer-first mindset
Motivated individuals with a team-oriented mindset
Year 12 qualifications (but not essential)
Problem solver
Ours is a dynamic, fast-paced environment that asks for flexibility and agility.

Keeping you Healthy and Safe

We want you to return home in even better shape than when you started, so we need you to help us do this by making sure you follow a few simple steps. We need you to:

Make sure you take reasonable care of your health and safety, and
Take reasonable care that what you do (or what you don’t do when you should have) doesn’t affect the health and safety of others, and
Follow reasonable instructions that we might give from time-to-time, such as reporting incidents and hazards, and
Follow policies or procedures, so long as it’s reasonable and we’ve told you about it, and
Attend training that helps you to work safely

As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you!