Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What Is The Role

You will have the opportunity to work with a tremendous services, engineering, and sales team and wear many hats. This is a meaningful role, as a Consulting Architect (Observability), you have an outstanding chance to create an immediate impact on the success of Elastic and our customers.

What You Will Be Doing

As a member of our professional services team you will deliver Elastic solutions and elastic stack expertise to drive customer business value from our products. Work with clients to facilitate strategy, roadmap, design, and sizing in workshops. You will apply your soft skills to advocate for your customers, build relationships and exhibit strong communications skills. Comfortability working remotely in a highly distributed team. Your activities will include end-to-end delivery of ground-breaking Elastic projects to our customers, as well as development of demos and proof-of-concepts that highlight the value of the Elastic Stack and its solutions. Other topics will include Elastic solutions adaption and acceleration along with data modeling, query development and optimization, cluster tuning and scaling with a focus on fast search and analytics at scale.

Daily tasks include driving and handling the objectives, requirements gathering, project tasks, project status, dependencies, and timelines, to ensure engagements are delivered optimally and on time while meeting the business objectives. Work across teams with engineering, product management, and support teams to identify feature improvements, extensions, and product defects. Facilitate feedback from field back to the product. Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns. Be a mentor to your team members.

What You Will Bring

Minimum 5 years as a consultant, engineer or architect. Experiences in time series data ingestion. End to End Ingestion methods (Agent, Beats, and Logstash). Familiarity with messaging queues (Kafka, Redis). Ingest optimization, data streams and sharding strategy. Ingest lag analysis and improvement. Elastic Common Schema knowledge, data parsing and normalization. Enable customer to adapt Elastic Observability Solution and related OOTB features. Design and Build custom visual artifacts and understanding of key critical metrics that make valuable contributions to your customer. Identify thresholds for alerting.

Fleet and agent installation policies, and scalability considerations. Knowledge in deploying enterprise observability (Metrics and Logs) solutions at scale (Application performance monitoring (APM), User experience monitoring (UEM), Infrastructure optimization, Network visibility and monitoring). Experience leading observability projects at both the architectural and program level. Experience working with monitoring tools that integrate into service management. Bachelor’s, Master’s or PhD in Computer Science or related engineering field preferred, or equivalent combination of education, training, and experience. Experience working to deliver and complete professional services engagements. Experience as a public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positions. Hands-on experience and an understanding of Elasticsearch and/or Lucene. Excel at working directly with customers to gather, prioritize, plan and implement solutions to customer business requirements as it relates to our technologies. Understanding and passion for open-source technology and knowledge and proficiency in at least one programming language. Strong hands-on experience with large distributed systems and application infrastructure from an architecture and development perspective. Knowledge of information retrieval and/or analytics domain. Understanding and/or certification in one or more of the following technology Kubernetes, Linux, Java and databases, Docker, Amazon Web Service (AWS), Azure, Google Cloud (GCP), Kafka, Redis, VM’s, Lucene. Occasional travel may be required.

Bonus Points:

Big 4 Experience
Deep understanding of our product, including Elastic Certified Engineer certification
Comfortable with Ansible, JavaScript, Terraform
ECK experience or Kubernetes
Knowledge of machine learning and Artificial Intelligence (AI)
Proven understanding of Java and Linux/Unix environment, software development, and/or experience with distributed systems
Experience and curiosity about delivering and/or developing product training
Experience contributing to an open-source project or documentation

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employees position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastics stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$133,100—$210,600 USD

The typical starting salary range for this role in the select locations listed above is:

$159,900—$252,900 USD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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