A unique opportunity to be at the heart of international innovation and strategy for the global leader in consumer and B2B insights.

Company Overview

Dynata are the world’s leading digital data collection company. As market leader we are uniquely positioned as a single source solution for digital market research projects and ad measurement. Supported by cutting edge technology and the largest, highest quality opted-in research panels we bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.

The Role

We are seeking an experienced and dynamic Account Manager to join our sales team, working in close collaboration with experienced Account Directors.

In this role, you will challenge the status quo, teach insights that reshape customer thinking, and take control of the sales conversation to create value for both our clients and organization.

Responsibilities of the position will include:

Client Engagement & Relationship Management

Working with Account Directors you will manage client relationships throughout the sales process, including follow-up post transaction
Develop and nurture strategic relationships with key stakeholders within existing accounts
Act as a trusted advisor by providing insights that drive customer success and business growth
Proactively identify client challenges and recommend tailored solutions that challenge conventional thinking
Attending and leading client-facing meetings with a consultative and insight-led approach
Managing communication of price and scope changes with clients
Proactively address roadblocks and align internal resources
Coordinate with PM team on project changes and escalations

Proposal & Quote Management

Consult on & deliver all high-value request for proposals
Collaborate with internal teams to customize proposals that address client pain points and opportunities
Develop compelling, insight-driven proposals that reinforce the value of our solutions
Proactive management of bid follow-up

Sales & Revenue Growth

Drive revenue growth and by expanding existing customer accounts through upselling and cross-selling
Working with Account Directors to develop and execute account growth strategies that align with customer goals and business needs
Identify new revenue opportunities through consultative and curiosity mindset

Essential Skills

Strong self-starter with a passion for research
3+ years of B2B sales/account management experience within Market Research or Associated Industries.
Able to create proposals (inc. feasibility) based on client requirements
Proven ability to drive revenue growth through account expansion strategies
Strong business acumen and ability to translate client needs into actionable solutions
Excellent communication, negotiation, and presentation skills
Ability to work cross-functionally with internal teams to drive customer success

We offer

In addition to a competitive salary and bonus scheme; we offer a generous benefit package which is continually reviewed in order to offer the best options for our staff. We offer:

Activity Pass
Apple Products
Bespoke Benefits website with discounts in over 1000 High Street brands
Cycle scheme
Dental Scheme
Health Cash Plan Benefit
EAP and Health related assistance
Family friendly policies
Generous Holiday Entitlement – 25 days increasing by 1 day every 2 years up to a max of 30
GIVE – Our community involvement initiative, where we Get Involved, Volunteer and Engage.
Health Cash Plan
Health Screening
Income Protection Plan
Learning Management System available through the HR system providing free access to thousands of online training modules and personal development programs
Life Assurance
Medical, Health and more benefits

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.