Senior Accounts Receivable Analyst Polanco (Mexico City), Federal District

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The Senior Accounts Receivable Analyst serves as a key customer-facing liaison responsible for fostering strong relationships with clients from the North America region to optimize timely payment collections. This role involves leading the resolution of invoicing and accounts receivable issues and collaborating with the DuPont Credit Team to align on A/R objectives. The position is vital in sustaining high performance in collections, enhancing cash flow, and ensuring compliance with financial reporting standards.

Primary Responsibilities:

• Serve as the primary contact for managing customer accounts receivable, ensuring timely payment collection and resolving invoice disputes swiftly.
• Collaborate with National Account Managers, Customer Service, and other teams to maintain account accuracy, manage promotions, and ensure accurate pricing and invoicing.
• Work closely with the DuPont Credit Team to advance A/R objectives and monitor customer payment behaviors against agreed terms.
• Handle disputes with customer payables departments to facilitate timely payments and approve customer sales adjustments in line with compliance standards.
• Review and discuss customer sales adjustments monthly with the Retail Finance manager.
• Assess the performance of collections on past-due invoices and lead initiatives for process improvements.
• Communicate account statuses, particularly concerning credit holds, collaborating with internal teams to enhance customer satisfaction.
• Conduct root cause analyses with customers and internal partners to rectify payment delays and prevent future discrepancies.
• Manage customer account reconciliations to ensure accurate A/R reporting.
• Identify expiring payment term agreements, analyze payment trends, and recommend adjustments to optimize cash flow.
• Prepare voucher requests and coach team members on innovative improvement strategies using existing tools.

Qualifications:

• Bachelors degree in Finance, Accounting Business Administration or related field
• Strong financial transaction acumen and understanding of account practices.
• Highly adaptable and able to work cross-functionally within both the company and customer organizations.
• Proficiency in diverse customer-specific portals and systems for effective transaction management and dispute resolution.
• Excellent multi-tasking capabilities, along with strong communication, negotiation, and problem-solving skills.
• Ability to influence customer payment behaviors while maintaining positive relationships.
• Fluency in English
• Expertise in SAP and Diamond System Reporting for managing past dues effectively.

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On May 22, 2024, we announced a plan to separate our Electronics and Water businesses in a tax-free manner to its shareholders. On January 15, 2025, we announced that we are targeting November 1, 2025, for the completion of the intended separation of the Electronics business (the “Intended Electronics Separation”)*. We also announced that we would retain the Water business. We are committed to ensuring a smooth and successful separation process for the Future Electronics business. We look forward to welcoming new talent interested in contributing to the continued success and growth of our evolving organization.

(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPonts Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing.  For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement.

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