Position Title: Director, Global Commercial Operations Location: New York, NY   Your role The Director, Global Commercial Operations will support the implementation, execution, and oversight of processes and policies across key areas of the commercial operations function. This role involves managing global inventory and capacity reporting, ensuring compliance with operational policies, coordinating multi-regional transactions, and providing analytical and organizational support for priority projects. The Director will work collaboratively across teams to streamline processes, drive operational improvements, and support strategic initiatives led by the Head of Global Commercial Operations.   What you’ll do  Project and Process Management: <ul> <li>Play a key role in driving the overall management of the Commercial Operations function to support the design, implementation, execution, and oversight of processes and policies.</li> <li>Identify and develop key steps and timelines for priority projects for Commercial Operations.</li> <li>Collaborate with Sales, Asset Managers, and other partner groups to develop streamlined approvals and analytics.</li> </ul> Communication: <ul> <li>Strong written and oral communication skills with experience in developing and documenting policies and processes in a clear and concise manner</li> </ul> Financial Analysis: <ul> <li>Analyze market data, property financial data, and other relevant information to evaluate transaction risks and profitability. Provide recommendations based on insightful data interpretation.</li> <li>Create financial dashboards to enhance visibility into a variety of organizational areas with a focus on commercial agreements and operations with customers.</li> <li>Partner with Finance to audit and develop reporting to provide key perspectives on asset-level performance, through existing quarterly market review processes and ad hoc needs.</li> <li>Review and synthesize data sets within business units to generate insights into efficient staffing needs for incremental growth across regions and markets.</li> <li>Conduct detailed analyses to assess the performance and profitability of our portfolio. Present findings to senior management through clear, effective written and oral communication.</li> </ul> Cross-Regional Deals: <ul> <li>Provide analytical and organizational support to senior leaders for strategic customers pursuing highly customized deal terms at multiple sites across regions.</li> <li>Coordinate with regional teams on execution of approvals and customer agreements in uniform fashion.</li> </ul> Commercial Compliance Management: <ul> <li>Oversee the tracking and documenting of the Commercial Operations, customer contract approval, and development spending thresholds of the Financial Authority Policy (FAP) approvals and inquiries by the business.</li> <li>Improve, implement and maintain document control standards for approvals.</li> </ul> Technology and System Implementation: <ul> <li>Participate in company-wide initiatives to ensure technology solutions can be implemented by Commercial Operations and partner functions, with a focus on partnering with the global inventory management team and asset managers for asset-level reporting.</li> </ul>   What you’ll need  Education Bachelor’s degree in Business Administration, Finance, Economics, Real Estate, Operations, or a related field. MBA or relevant advanced degree strongly preferred. Experience 10+ years of professional experience, with at least: <ul> <li>5 years in investment banking, real estate, asset management, commercial operations, or business operations roles with increasing responsibility</li> <li>3–5 years in a leadership or director-level role managing cross-functional and/or global teams</li> <li>Experience working in multinational or multi-regional business environments</li> <li>Demonstrated experience driving strategic initiatives and process improvements across commercial functions</li> </ul> Functional Expertise <ul> <li>Strong understanding of real estate investment analytics and commercial operations, including sales operations, deal desk support, contract management, and compliance processes</li> <li>Proven ability to analyze complex financial and operational data and turn insights into actionable recommendations</li> <li>Experience in managing global inventory and capacity reporting processes</li> <li>Familiarity with Financial Authority Policies (FAP) or similar governance frameworks for financial and contract approvals</li> </ul> Technical Skills <ul> <li>Advanced Excel and financial modeling skills</li> <li>Experience with ERP, CRM, and BI tools (e.g., Salesforce, SAP, Tableau, Power BI)</li> <li>Experience in technology implementation or systems optimization projects</li> </ul>   A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents. To learn more about Digital Realty, please visit <a href="http://www.digitalrealty.com" target="_blank">digitalrealty.com</a> or follow us on <a href="https://www.linkedin.com/company/digitalrealty" target="_blank">LinkedIn</a> and <a href="https://twitter.com/digitalrealty" target="_blank">X</a>.   A bit about our Digital team  Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.   What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.    Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the companys overall goals and values. Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below. Compensation range: $175,000 - $200,000 annually. This compensation range represents the Company’s good faith belief as to what it will pay as a base salary/hourly rate for this position at the time of this posting.   Benefits: For this role, Benefits include medical, dental, vision, life and AD&amp;D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.  This is an exciting time to join our business so apply now and make your mark on our future.   Notes: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy. Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies. Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Digital Realty

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