<div><b>About DeleteMe: </b></div><div><br /></div><div>DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.</div><div>Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection.</div><div><br /></div><div>DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce.</div><div><br /></div><div>DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy.</div><div><br /></div><div><b>About the Role</b><span> </span></div><div><br /></div><div><span>You are an Accounting professional who thrives in a fast-paced environment and is adept at managing large volumes of data with precision and accuracy. You are a self-starter who can navigate through ambiguity and drive results.  Harness your data-driven mindset to process, reconcile, and analyze large datasets efficiently. </span></div><div><br /></div><div><span>You will report directly to the Accounting Manager and will work closely with Sales and Customer Success, and will be a key player in building and scaling the order to cash function.</span></div><h3>Responsibilities</h3><ul><li><b>Billing Management:</b></li><li>Oversee and execute on all order management and operational billing processes, ensuring the accuracy, completeness, and timeliness of customer billing</li><li>Review contracts against standard terms and escalated nonstandard terms for review</li><li>Setup, manage, and troubleshoot multiple customer portals for invoice submissions </li><li>Manage all billing related email | slack tickets and independently solve customer inquiries with a positive customer service approach </li><li>Manage and report on DSOs and contact customers regarding payment of outstanding invoices </li><li>Make customer collection calls and or emails to resolving billing and payment disputes</li><li>Build relationships with Sales, Customer Success and Support teams to propose solutions in a timely fashion and make recommendations to continually improve the billing processes </li><li>Perform month/quarter-end close tasks associated with revenue recognition, including bookings to billings reconciliations, revenue recognition entries, and deferred revenue reconciliation </li><li>Execute internal controls as well as design new process controls to improve the efficiency and scalability of order to cash process </li><li>Act as the subject matter expert on all billing related items </li><li>Prepare and review schedules/reports in support of external audits </li><li>Drive ad hoc and business-critical accounting projects through completion</li><div><br /></div></ul><h3>Skills we are looking for:</h3><ul><li>5+ years of billing expertise with an analytical mindset through job-related training and hands-on experience </li><li>Experience with Order to Cash (OTC) processes for SaaS based businesses </li><li>Independent/flexible problem-solver with the ability to work in a fast-paced and ever-changing change</li><li>Strong written and verbal communication skills </li><li>Advanced Excel skills (Pivot table, Vlookup, Hlookup)</li><li>Strong organizational skills, concise documentation skills, and the ability to meet tight deadlines </li><li>Experience with NetSuite, Salesforce, Stripe, or Maxio(SaasOptics) is a plus</li><div><br /></div></ul><h3>What We Offer</h3><ul><li>Comprehensive health benefits </li><li>Flexible work schedule</li><li>100% work from home</li><li>Generous 401k matching</li><li>Paid time off</li><li>12 company-paid holidays</li><li>Child Care expense reimbursement</li><li>Fitness reimbursement</li><li>Birthday time off</li></ul>

DeleteMe

Billing Operations Analyst

DeleteMe

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