Compensation: $60,000 – $80,000 base + Team Performance Bonus License: Active P&amp;C required Location: Remote (U.S.) Company Description COVU is an innovative technology-focused company that’s disrupting the insurance industry. By delivering a great customer experience through a blend of technology, real-time service, and sales support, COVU ensures that agencies thrive and remain competitive in the evolving landscape. The agencys approach leads to higher retention, increased cross-sales, and greater profitability for its owner(s), while enabling producers to focus on selling to higher-value customers. We value: Entrepreneurship (Ownership): <ul> <li>We foster a culture of ownership and initiative, encouraging our team to lead with an entrepreneurial spirit.</li> </ul> Beyond Expectation (Surprise &amp; Delight): <ul> <li>We aim to consistently exceed expectations, creating memorable experiences that surprise and delight our clients and partners.</li> </ul> Urgency (Speed, Learn, Adapt): <ul> <li>We operate with a sense of urgency, embracing speed, continuous learning, and adaptability as we navigate the dynamic landscape of risk and insurance.</li> </ul> Trust (Reliability): <ul> <li>At the heart of COVU is trust. We are committed to building and maintaining trust through reliability in all our interactions and solutions.</li> </ul> Role Overview The Commercial Lines Account Manager is the tactical relationship anchor of the team — bridging client needs, carrier negotiations, and renewal management. AMs own the renewal and retention flow of their assigned book of business, ensure timely negotiations, and identify cross-sell opportunities. They operate under the leadership of an Account Executive, focusing on execution, accuracy, and proactive client engagement. Key Responsibilities <ul> <li>Renewal Ownership: Manage all aspects of the renewal process — track expirations, collect updated exposure data, and coordinate with carriers. </li> <li>Carrier Negotiation: Secure competitive terms, pricing, and coverage based on client needs and carrier appetite. </li> <li>Client Retention: Maintain a 95%+ renewal rate through proactive outreach, documentation, and follow-up. </li> <li>Cross-Selling: Identify opportunities for additional coverage or services within the client portfolio. </li> <li>Account Support: Partner with the CSR for servicing tasks and with the AE for client relationship discussions. </li> <li>Compliance &amp; Documentation: Ensure policies and binders meet regulatory and internal documentation standards. </li> <li>Regional Knowledge: Navigate and service accounts primarily across New York, California, and Texas, with the flexibility to handle others. </li> <li>Workflow Optimization: Suggest process improvements to reduce service time and improve client outcomes. </li> </ul> Experience &amp; Skills <ul> <li>4–6+ years of commercial insurance experience, preferably in mid-market accounts. </li> <li>Tactical knowledge of coverages, policy forms, and commercial risk appetite. </li> <li>Strong understanding of renewal workflows, policy audits, and carrier relationships. </li> <li>AMS expertise — capable of navigating Epic, AMS360, or similar systems. </li> <li>Multi-state (not single-state only) experience highly preferred. </li> <li>Strong written communication, negotiation, and task-prioritization skills. </li> <li>Demonstrated success in achieving renewal and retention goals. </li> </ul> We can’t wait to hear from you. Apply today!