<h3><strong>Top 3 Reasons To Join Us</strong></h3><ul><li>Competitive remuneration package</li><li>International Environment</li><li>Working on the latest tech for the Insurtech Market Leader</li></ul><h3><strong>About Us</strong></h3><p>At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.</p><ul><li>We are a leading global no-code insurance platform for health, life, and P&amp;C.</li><li>We’re the winner of the Insurtech of the Year in all of Asia and other awards globally.</li><li>We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more.</li><li>Were an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world.</li><li>We are fully funded and backed by reputable VC funds and strategic institutional investors.</li><li>We have a global presence in Asia, EMEA and the Americas.</li><li>We’ve grown our annualized revenue by over 30x since January 2021.</li><li>We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world.</li></ul><h3>About the Role</h3><p>We are looking for a <strong>Junior Integration Support Engineer</strong> to provide technical support to our Solutions Architect in building and maintaining integrations with our partners. This role focuses on the <strong>configuration, testing, and documentation of APIs</strong>, while also contributing to solution analysis and project coordination. It’s an excellent opportunity for a junior professional to gain hands-on exposure to modern API technologies, work closely with cross-functional teams, and grow into a more senior technical role.</p><h3><strong>What You Will Do</strong></h3><p><strong>API Management &amp; Testing:</strong></p><ul><li>Set up and maintain partner-specific API sample collections in tools such as Postman and GraphQL Playground.</li><li>Analyze third-party REST and GraphQL APIs as part of the discovery process for new integrations.</li><li>Adjust API request/response payloads to align with evolving product features or partner-specific requirements.</li><li>Perform regular validation of new and existing product APIs to ensure functionality and quality.</li></ul><p><strong>Technical Documentation:</strong></p><ul><li>Create and maintain clear, field-level API documentation for both internal and partner use.</li><li>Develop and maintain workflow diagrams and charts (e.g., using Mermaid) to illustrate integration processes and data flows.</li></ul><p><strong>Solution Support &amp; Quality Assurance:</strong></p><ul><li>Assist in reproducing and investigating technical issues reported by partners, comparing behavior across different environments (e.g., dev vs. UAT).</li><li>Prepare test data and scenarios (e.g., endorsements, cancellations) to support solution design and analysis activities.</li><li>Support the technical setup and preparation for client-facing product demonstrations.</li></ul><p><strong>Coordination &amp; Process Management:</strong></p><ul><li>Coordinate user access requests and the setup of service accounts for integrations.</li><li>Track the status of technical user stories and tasks in Jira to provide updates for client meetings.</li><li>Follow up with internal teams (Product, Engineering) on action items to gather information for the Solutions Architect.</li></ul><h3><strong>What We Need</strong></h3><ul><li>Familiarity with at least one programming language (Node.js, .NET, JavaScript, or Java).</li><li>Basic knowledge of API concepts (REST, GraphQL).</li><li>Hands-on experience with API client tools such as Postman.</li><li>Detail-oriented and systematic approach to problem-solving.</li><li>Strong organizational and communication skills.</li><li>Ability and eagerness to learn new technical concepts quickly.</li></ul><h3>Preferred (Nice-to-Have) Qualifications</h3><ul><li>Familiarity with project tracking software (e.g., Jira).</li><li>Experience creating technical diagrams or documentation.</li></ul><h3>Key Learning &amp; Development Opportunities</h3><ul><li>Gain exposure to the end-to-end lifecycle of enterprise software integrations.</li><li>Develop practical expertise in modern API technologies and integration patterns.</li><li>Receive direct mentorship from a Solutions Architect, offering insight into technical solution design.</li><li>Build skills in technical analysis, quality assurance, and cross-functional collaboration.</li></ul><h3><strong>Why Youll Love Working Here</strong></h3><ul><li>International Environment</li><li>Competitive remuneration package</li><li>15 Days Annual Leave</li><li>Annual Performance Bonus</li><li>Health Insurance</li><li>Remote Work Allowance</li><li>Anniversary Bonus</li><li>Company activities and events</li><li>Learning and development plan</li></ul><p><strong>CoverGo Company</strong><a href="https://www.youtube.com/watch?v=YI0ezLxvFvA" target="_blank"><strong> Video</strong></a></p><p>By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s <a href="https://apply.workable.com/covergo/gdpr_policy?lng=en" target="_blank">Privacy Notice</a> and you consent to the processing of your data as part of this application.</p>

CoverGo

Junior Integration Support Engineer (Fully Remote)

CoverGo

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