20 days ago

Logo of Coupang

Senior Business Analyst, Global E-commerce

Coupang

Shanghai, ChinaChinaRemote

  • Senior/Principle Business Analyst

     

    Company Introduction  

    We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.  

     

    We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.    

     

    Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

     

  •  

    Team Description:

    The global e-commerce team is looking for an experienced, analytically inclined Senior Business Analyst to deepen understanding of new and on-going businesses and explore further areas for management and growth opportunities. This individual will be instrumental in providing insight during the entire business management process - including recommending measurable and realistic goals in the planning phases and continually monitoring and providing improvements throughout. This role will require deep understanding of how businesses operate and precision will be the most basic requirement to being successful. Ideal candidates will be masterful at translating business jargon into quantitative values and using the latter to communicate to cross-functional teams to guide business decisions and direction.

     

    What are the 4 things you need this person to do?

    • Design, develop and improve automated reports and dashboards to measure performance and support business needs
    • Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business
    • Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects
    • Become a subject matter expert in areas concerning global business or e-commerce (shipping, traffic, search, etc.)


    Core responsibilities for this role include:

    • Understand separate needs of cross-border businesses and translate business needs into trackable metrics
    • Deep-dive on existing processes to find areas of improvement
    • Identify areas for improvements, quantify and measure progress of improvements
    • Work with wide range of teams in understanding their business needs and making them more efficient

     

    BASIC QUALIFICATIONS

    • 5+ years relevant work experience in an analytical field
    • Expert level technical skills in SQL, MS Excel, Tableau or other BI tools
    • Effectively and clearly communicate technical insights to broad non-technical audience
    • Analytical thinking process and strong business acumen; able to quantify relevant business strategy into measurable metrics
    • Manage and prioritise project timelines both across multiple teams and by self
    • Near native fluency in at least 2 of English, Korean and Chinese

     

    PREFERRED QUALIFICATIONS

    • Work experience in international trade or e-commerce
    • Advanced degree in statistics, MIS, mathematics or relevant subject
    • Experience in Python a plus

    Recruitment Process and Others  

     

    Recruitment Process  

    • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
    • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
    • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

     

    Details to Consider 

    • This job posting may be closed prior to the stated end date for application if all openings are filled. 
    • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 
    • Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

     

    Privacy Notice​ 

     

    [Applied in Coupang.Jobs] Equal Opportunities for All

    • Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.