ClickUp is revolutionizing the way the world works. As the only all-in-one productivity platform built from day one for true convergence, ClickUp unifies tasks, docs, chat, calendar, enterprise search, and more—supercharged by context-driven AI. While others scramble to bundle fragmented tools or bolt on AI, we anticipated this future and made it our foundation from the start. Headquartered in San Diego with a rapidly expanding global footprint, we empower over three million teams to break free from silos and reclaim their time—saving at least one day every week. Join ClickUp, one of the fastest-growing SaaS companies on the planet, and help millions of users transform the way they work. We’re not just building software. We’re shaping the future of work. Come join us in building the future—together. 🦄

Were seeking a Senior Manager of SRE to lead our U.S.-based Site Reliability and Release Engineering teams. This role is focused on strengthening our infrastructure cost efficiency, driving vendor optimization, and building operational excellence through high-impact incident management and team development.

You won’t be expected to be hands-on day-to-day, but you should be ready to step in during high-severity issues, lead incident response efforts, and coach others to do the same. This is a strategic leadership role with technical depth—perfect for someone with strong systems expertise who’s now focused on scaling operational maturity, optimizing spend, and leveling up their teams.

The Role

Lead SRE & Release Engineering teams focused on system reliability, release velocity, and incident response across critical services.
Drive infrastructure cost optimization initiatives to ensure efficient AWS and tooling usage, reduce waste, and improve observability ROI (e.g., Datadog).
Own vendor management for key platforms and tools; negotiate contracts, monitor value, and guide adoption best practices.
Incident command during major production events, partnering with engineering leads to troubleshoot and mitigate effectively.
Develop and grow a bench of capable incident commanders, instilling calm, rigor, and accountability across on-call and response workflows.
Partner closely with Finance and Engineering to manage infrastructure budgets, forecast spend, and justify tooling investments.
Establish performance and reliability metrics to monitor service health and team effectiveness.
Identify team skill gaps, mentor SREs, and create pathways for continued growth and technical leadership.
Collaborate cross-functionally with DevOps, Platform, and Product teams to align on reliability priorities—without needing to drive developer productivity directly.

Qualifications

5+ years of experience in site reliability, infrastructure engineering, or platform leadership, ideally in cloud-native environments.
8+ years of hands-on experience with AWS architecture, cloud cost modeling, and usage-based pricing strategies.
Track record of vendor ownership, especially with major infrastructure or observability platforms (e.g., AWS, Datadog).
High technical fluency—you can engage deeply on systems architecture, even if you’re not writing code daily.
Experienced incident commander with the ability to mentor others in crisis response and postmortem culture.
Comfortable managing teams directly and indirectly
Ability to build a strategic vision for operational maturity and reliability across the org.

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Salary and Benefits

At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.

This position is eligible for the following benefits and perks:

Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend

USA Salary Range (OTE)

$250,000—$290,000 USD

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.