Job DescriptionWe are looking for a Implementation Consultant to join our Intellectual Property Management System (IPMS) Product &amp; Onboarding Services Team in Japan. The IPMS Implementation Consultant is responsible for ensuring the world-class delivery of Clarivate’s IPMS software to support the business processes for our mid-size, large, and strategic clients by delivering projects on schedule and within scope and budget, relying on best practices and adhering to defined implementation methodologies.This is an amazing opportunity to work on on-boarding our IPMS Products. We have a great skill set in Intellectual properties and information technologies and we would love to speak with you if you have skills in one or both areas.About You – experience, education, skills, and accomplishments<ul><li>Experience in Database design, development and/or maintenance (such as Access, SQL Server, Oracle).</li><li>Experience with or the ability to learn:<ul><li>The Salesforce Platform</li><li>SaaS Implementation Methodologies</li></ul></li><li>The ability to communicate exceptionally well, both in writing and verbally in English and Japanese, including communicating with diverse/dispersed/remote/ teams</li><li>To be a be a detail-oriented, self-starter with the ability to work independently in an agile, fast- paced, business environment and deliver high levels of customer satisfaction.</li><li>The interpersonal skills to build trust and develop lasting client relationships</li><li>A commitment to high professional ethical standards and a diverse workplace</li><li>To exemplify the Professional Services team qualities and be:<ul><li>An Empathetic Listener</li><li>Passionate about Customer Success</li><li>A Strategic Thinker</li></ul></li><li>Transparent, Reliable, and a Team Player</li></ul>It would be great if you also had . . .<ul><li>Experience in migrating data from a database system (migrating from a current system to a new system).</li><li>Hands-on knowledge of Intellectual Property management best practices, filing procedures, data, business processes, and terminology.</li><li>1-2+ years of software implementation and/or consulting experience.</li><li>Bachelor’s degree or relevant professional formative experience.</li><li>Relevant work experience in the Intellectual Property field is an advantage.</li><li></li></ul>What will you be doing in this role?<ul><li>Assume ownership of implementation projects from initiation to close and be accountable for ensuring the ultimate success of the project.</li><li>Consult with the internal Project team and Client users to understand the Client current data to migrate from their IPMS to Clarivate IPMS.</li><li>Coordinate with internal Project Team members to migrate data in compliance with Professional Services implementation methodologies and best practices, as well as achieving project milestones within the agreed project cost and timeline.</li><li>Provide training to the Client Project team on functional solutions and support client functional training sessions.</li><li>Assist clients during Go-Live and provide Go-Live Support.</li><li>Participate in knowledge transfer sessions and provide functional expertise to support trouble- shooting efforts post-Go Live to the Customer Success team.</li></ul>About the Team At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Clarivate Analytics

Senior Implementation Consultant Japan - Tokyo

Clarivate Analytics

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