The Engineering Lead Analyst is a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework.  Responsibilities:<ul><li>Database support for critical database systems in Postgres, Mongo, Oracle etc.</li><li>Caching database support for Redis and/or Couchbase</li><li>Working experience on various public cloud platforms</li><li>Thorough understanding and implementation experience of GenAI/AgenticAI use cases with their relevance to Enterprise applications</li><li>Good UNIX scripting and automation experience</li><li>Monitor and address database alerts/issues, capacity constraints, and performance related items.</li><li>Fully analyze performance issues, identify tuning opportunities and advise developers on SQL tuning options.</li><li>Knowledge of automation tools like ANSIBLE and automation scripting / fixing - Desirable</li><li>Interact and communicate with application developers and support teams to understand and articulate.</li><li>Drive Root Cause Analysis (RCA) post restoration of service</li><li>Follow-the-Sun 24*7 on call support model</li></ul>Qualifications:<ul><li>6 plus years of experience with Generative AI</li><li>Strong knowledge of database internals/views to help troubleshoot issues.</li><li>Knowledge of database installation / configuration best practices and Database upgrade/migration approaches.</li><li>Working experience in multiple technologies like Mongo and Caching databases (Redis and Couchbase) is a plus</li><li>Expertise in Python and Java is a plus</li><li>Strong knowledge of various Database high availability and Disaster recovery solutions</li><li>Ability to communicate technical concepts to non-technical audience</li><li>Excellent communication skills with an ability to work in a fast-paced environment</li></ul>Education:<ul><li>Bachelor’s degree/University degree or equivalent experience</li><li>Master’s degree preferred</li></ul>Applicants must be authorized to work in the U.S.  (Citi will not sponsor applicants for U.S. work authorization for this position). Position is based in Jacksonville, FL. Candidate must be located within commuting distance or be willing to relocate to the area.<ul></ul>------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Systems &amp; Engineering------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Jacksonville Florida United States------------------------------------------------------Primary Location Full Time Salary Range:$113,840.00 - $170,760.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Anticipated Posting Close Date:Sep 22, 2025------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" target="_blank">Accessibility at Citi</a>. View Citi’s <a href="https://www.citigroup.com/global/eeo-aa-policy" target="_blank">EEO Policy Statement</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">Know Your Rights</a> poster.