Job Summary:We are seeking an experienced [3+ years] and to join our Production/Application support team. The ideal candidate will bring a blend of good technical skills [Unix, SQL, ITIL, Autosys, Big Data]. The ideal candidate will bring a blend of strong technical skills [ Unix, SQL, Big Data technologies] and good domain expertise in financial services [e.g: Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle]Key Responsibilities:<ul><li>Provide L2 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.</li><li>Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.</li><li>Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms [ ITRS/AWP ].</li><li>Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.</li><li>Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop] and troubleshoot data pipeline issues.</li><li>Maintain and improve knowledge bases, SOPs, and runbooks for production support.</li><li>Participate in change management and release activities, including deployment validations.</li><li>Lead root cause analysis [ RCA] , conduct post incident reviews, and drive permanent resolutions.</li><li>Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.</li><li>Contribute to continuous service improvement, stability management and automation initiatives.</li></ul>Required Skills &amp; Qualification: <ul><li>Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.</li><li>3+ Years of experience in application or production support with 2+ years at a Advance level.</li><li>Strong hands-on experience with.</li></ul><ul><li>Unix/Linus [ scripting, file manipulation, job control]</li><li>SQL [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ]</li><li>Big Data technologies [ Hadoop, Hive, Spark ]</li><li>Job Schedulers like Autosys.</li><li>Log analysis tools.</li></ul><ul><li>Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ]</li><li>Knowledge of front office/back office and reporting workflows and operations.</li><li>Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.</li><li>Effective communication and stakeholder management skills across business and technical teams.</li><li>Experience with ITIL processes, including incident, problem and change management.</li></ul>------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Applications Support------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" target="_blank">Accessibility at Citi</a>. View Citi’s <a href="https://www.citigroup.com/global/eeo-aa-policy" target="_blank">EEO Policy Statement</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">Know Your Rights</a> poster.