About Citi:Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.This outlines the scope of work, description, responsibilities, qualifications, and desired skills for an Application Development Sr Programmer - Mainframe Developer, AVP position focused on supporting card issuance and customer communication systems.Scope of Work<ul><li>The primary focus is on developing and enhancing applications related to:</li><li>Fulfillment Operations for various Citi branches (e.g., Citi Branded, ICG Commercial Cards, CBNA, Retail Services)</li><li>Plastics applications (card production and delivery)</li><li>Card carrier management</li><li>Digital communication channels (email, SMS) for customer notifications throughout the card delivery journey</li><li>The role involves close collaboration with various teams, including:<ul><li>Fulfillment Operations</li><li>Plastics</li><li>Card Fulfillment Systems</li><li>Mail Management System</li><li>Agile Scrum teams</li><li>Production Support</li></ul></li><li>Key responsibilities include:<ul><li>Analyzing, designing, coding, and implementing solutions</li><li>Integrating diverse data feeds into SQL ETL processes</li><li>Supporting both Agile development methodologies, with Knowledge of Waterfall</li><li>Contributing to the evolution of the Payment Device Data Repository (PDDR) and its interfacing systems</li></ul></li></ul>Description<ul><li>This senior-level role demands technical leadership and expertise in:<ul><li>Leading analysis, design, planning, and Sprint oversight</li><li>Developing and integrating microservices and Next Gen Architecture (NGA)</li><li>Supporting Agile development of the PDDR</li><li>Building and integrating data feeds into SQL databases (DB2, Oracle, SQLServer)</li><li>Collaborating with Agile Scrum teams to deliver state-of-the-art solutions</li><li>Enhancing systems to support real-time customer service and mobile/digital payment devices</li><li>Contributing to the strategic direction of the PDDR team and its related systems</li></ul></li></ul>The Role<ul><li>The Application Development Sr Programmer - Mainframe Developer, AVP will be a key technical resource for the Plastics Team.</li><li>The role involves<ul><li>Analyzing, designing, building, and integrating data feeds into normalized SQL databases</li><li>Leading and reviewing analysis, design, planning, and Sprint oversight</li></ul></li></ul> Responsibilities:<ul><li>Manage application development deliverables throughout the entire project lifecycle, using both Agile methodologies.</li><li>Create and maintain technical documentation, including requirements, code specifications, test plans, and results.</li><li>Analyze, design, develop, test, implement, and maintain applications with minimal supervision.</li><li>Provide technical expertise and resolve complex issues by thoroughly evaluating business and system processes.</li><li>Ensure adherence to architectural standards and identify opportunities for modernization and cost reduction.</li><li>Develop a deep understanding of the application ecosystem and its business context.</li><li>Collaborate effectively with remote teams and cultivate positive working relationships.</li><li>Optimize applications to reduce operating costs and total cost of ownership.</li><li>Work with stakeholders across locations to ensure compliance with certificate and encryption key procedures.</li><li>Contribute to the development and improvement of Standard Operating Procedures.</li><li>Integrate seamlessly with a team of experienced application developers.</li><li>Provide oversight and supervision as needed, adhering to all development standards, policies, and procedures.</li></ul> Qualifications:<ul><li>Experience<ul><li>5-8 years of hands-on experience with Mainframe technologies</li><li>Proven experience leading and directing teams</li></ul></li></ul>Core Competencies<ul><li>Technical Skills<ul><li>Strong Mainframe expertise: z/OS, COBOL, JCL, CICS, MVS, VSAM, DB2, REXX/CLIST, Connect:Direct (NDM)</li><li>Experience with SQL Server, Oracle, JAVA, JavaScript</li><li>Proficiency with modern mainframe and distributed IDEs and tools: IDz/RDz, Rational Team Concert, z/OS connect, Bitbucket, Jenkins</li><li>Working knowledge of debugging tools and application monitoring: Interest, IBM Debug, Omegamon</li><li>Experience working in a CICSPLEX/SYSPLEX environment</li><li>Knowledge and experience in UNIX or Linux and Open Text Exstream</li></ul></li></ul>Business Domain<ul><li>Design and development experience with cards or retail bank applications and/or packages is a plus</li><li>Good knowledge of Association Formats (VISA and MasterCard)</li></ul>Collaboration and Communication<ul><li>Ability to work effectively with remote teams across geographies and organizational lines</li><li>Strong team player who can motivate others, handle multiple demands, manage changing priorities, and meet tight deadlines</li><li>Collaborative and adaptable, with excellent communication skills</li><li>Prior experience working on Agile teams using Scrum methodology is preferred</li></ul><ul><li>Ownership and Accountability<ul><li>Ability to take ownership of end-to-end delivery responsibilities and drive results for the team</li></ul></li></ul>Other<ul><li>Technical writing skills and proficiency with Microsoft tools (Excel, Word, VISIO, Access, SharePoint, PowerPoint)</li></ul>Additional Advantageous Competencies<ul><li>Experience working with business-critical, high-volume, and complex enterprise systems</li><li>Experience in cross-platform or legacy modernization projects</li><li>Knowledge and experience with automating development processes and testing</li></ul>Intangible Skills<ul><li>Strong team-building skills and the ability to motivate team members</li><li>Ability to establish and implement processes and procedures effectively</li><li>Excellent interpersonal and communication skills (both spoken and written)</li><li>Strong team orientation, commitment to team success, willingness to go the extra mile, and a customer-centric approach</li><li>Effective time management and work-life balance</li><li>Logical, analytical, and problem-solving mindset</li><li>Innovative and solutions-oriented</li><li>Enthusiastic, adaptable, and a quick learner in a fast-paced environment</li><li>Committed to staying updated on industry trends, new developments, and industry standards to maintain and enhance skills</li></ul> Education:<ul><li>High School diploma, Associate degree, or Bachelors degree in a relevant field (e.g., Accounting Information Systems, Computer Technology, Computer Information Systems)</li><li>Relevant programming experience can substitute for formal education</li><li>Strong analytical and quantitative skills</li></ul> This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Applications Development------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Jacksonville Florida United States------------------------------------------------------Primary Location Full Time Salary Range:$96,960.00 - $145,440.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Anticipated Posting Close Date:Dec 31, 2025------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" target="_blank">Accessibility at Citi</a>. View Citi’s <a href="https://www.citigroup.com/global/eeo-aa-policy" target="_blank">EEO Policy Statement</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">Know Your Rights</a> poster.