An experienced Subject Matter Expert/Business Analyst is instrumental in guiding strategic design decisions, spearheading the development of enhanced solutions, and ensuring the rigorous testing and seamless implementation of projects Responsibilities:<ul><li>Provide expert guidance and thought leadership on all aspects of Agency Securities Lending operations, influencing strategic decisions and project direction.</li><li>Business Analysis &amp; Solution Design: Conduct in-depth analysis of current state processes, identifying inefficiencies and areas for improvement within collateral management, recalls, settlement, reconciliation, billing, and payments.</li><li>Contribute to project planning, scope definition, and risk mitigation.</li><li>Develop detailed test plans and cases to ensure comprehensive validation of new functionalities and system enhancements. Execute and oversee user acceptance testing (UAT), documenting defects and working with development teams to resolve them.</li><li>Support the seamless implementation of new processes, including cutover planning and post-go-live support.</li><li>Develop and deliver training materials and conduct training sessions for end-users to facilitate smooth adoption of new systems and processes.</li><li>Assist in the development of operational procedures and best practices. .</li></ul> Qualifications, Experience &amp; Skills:<ul><li>10+ years ASL operational experience</li><li>Front-to-back knowledge of securities lending collateral management</li><li>Knowledge of recalls and linked returns management</li><li>Securities Lending Billing accruals and billing</li><li>In depth knowledge of automated and manual ledger postings</li><li>Thorough understanding of ASL Ops controls</li></ul> Education:<ul><li>Bachelors/University degree or equivalent</li></ul>  ------------------------------------------------------Job Family Group: Customer Service------------------------------------------------------Job Family:Institutional Client Management------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Tampa Florida United States------------------------------------------------------Primary Location Full Time Salary Range:$93,440.00 - $140,160.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Anticipated Posting Close Date:Oct 13, 2025------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" target="_blank">Accessibility at Citi</a>. View Citi’s <a href="https://www.citigroup.com/global/eeo-aa-policy" target="_blank">EEO Policy Statement</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">Know Your Rights</a> poster.