<div><em>Are you someone with great customer service skills, looking to start or build your career in insurance? We are seeking a positive and team-oriented </em><strong><em>Administration</em></strong><em> </em><strong><em>Assistant</em></strong><em> to join our Broker Support team in Melbourne.<br /></em><br /></div><div><strong>About the role:</strong></div><div>Reporting to the <strong>Team Manager – Broker Support</strong>, you’ll provide essential administrative support to our Underwriting teams and help ensure smooth operations for our brokers. This is a fantastic opportunity to develop your skills in a busy, high-volume environment and contribute to a collaborative team.<br /><br /></div><div><strong>Why Join Us?</strong><br /> This is an opportunity grow your career in a supportive team that values reliability, teamwork, and connection. You’ll have the chance to build your skills, work with experienced professionals, and contribute to a business that’s redefining insurance and a culture that celebrates your achievements.<br /><br /></div><div>If you’re ready to start or build your career in insurance and thrive in a dynamic, innovative culture, we want to hear from you.<br /><br /></div> <h2> Responsibilities Include: </h2> <ul><li>Sending out renewal invitations and non-express renewals to brokers</li><li>• Processing new policies and renewals in the underwriting system, including preparation of Certificates of Currency and managing related documents</li><li>Following up on outstanding and upcoming renewals and new business</li><li>Maintaining broker information and managing logins to our online system</li><li>Answering phone calls and take messages</li><li>General administration and office duties as required</li></ul><div><br /></div> <h2> Why youll love working for CFC </h2> <div>We are proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity &amp; Inclusion awards (Insurance Business Australia). All employees enjoy:</div><ul><li>Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams</li><li>‘You Do You Day’ – an annual additional leave today to do something that brings you joy</li><li>Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better</li><li>Annual end of financial year and end of calendar year events, in addition to social club arrangements</li><li>Optional annual charity volunteering day, facilitated by us</li><li>3 additional personal leave days per year – for whatever you need</li><li>Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you</li></ul><div><br />Applications will only be considered where you clearly explain in an application letter why you are a match for this role.  You must also include your resume.<br /> </div><div>Applicants must be an Australian Citizen or Permanent Resident to apply for this role.<br /> </div><div>Only shortlisted candidates will be contacted.</div>