Senior Executive Assistant to Chief Revenue Officer

Core Responsibilities

• Strategic & Executive Support. 
• Act as a key partner to the CRO in tracking strategic priorities, coordinating quarterly and annual goals, and managing time and focus
• Manage the CRO’s email inbox with discretion—drafting and replying to high-priority communications, triaging requests, and preemptively resolving low-barrier issues
• Prepare and maintain executive dashboards, QBR materials, OKR trackers, and team-wide reporting documents
• Own the execution timeline for board updates and external briefings, including content collection, editing, and final prep


• Operational Coordination & Escalation Triage.
• Support the CRO in orchestrating multi-team execution: identifying misalignment, resolving blockers, and surfacing tradeoffs early
• Manage follow-through for leadership team meetings, ensuring accountability loops are closed and progress is tracked
• Join internal and external meetings as a proxy when needed, capturing next steps, providing context, and aligning stakeholders post-meeting
• Coordinate logistics and prep for funder, partner, and board interactions—including briefs, research, and talking points


• Content & Communication.
• Draft and maintain high-impact assets (e.g., decks, one-pagers, battlecards, board-facing materials)
• Help develop external thought leadership content and impact communications
• Maintain documentation hygiene and content versioning across shared drives
• Coordinate with Marketing, Revenue Enablement, and Customer Success to ensure messaging consistency
• Manage Hubspot priorities for CRO-led deals


• Special Projects (Partnerships, Fundraising, External Relations)
• Draft and maintain high-impact content: funder decks, external one-pagers, partner-facing comms, and grant-related updates
• Support the CRO with preparation for webinars, speaking engagements, and strategic conferences (deck building, logistics, follow-up)
• Collaborate with the Marketing team on copywriting, brand-aligned materials, and the rollout of key announcements or campaigns
• Own light-touch customer campaigns such as anniversary letters, leadership thank-yous, or mission impact updates tailored to key segments or funder-facing accounts
• Serve as a strategic liaison to partners and funders for progress updates and follow-up deliverables

Within 1 month you will have …

• Completed onboarding and developed a deep understanding of CareMessage’s mission, values, customers, partners, product, and team structure
• Gained deep understanding of the CRO’s strategic priorities, time constraints, and communications style
• Initiated calendar and inbox management
• Organized key recurring workflows: board prep, OKR tracking, funder communications, and internal follow-through
• Built relationships with internal stakeholders across Revenue, Programs, Marketing, and Operations
• Drafted or supported the creation of at least one high-impact asset (e.g., external deck, board prep doc, partner comms)

Within 3 months you will have …

• Taken full ownership of the CRO’s inbox, calendar, and internal follow-through workflows
• Led the project management of at least one cross-functional initiative tied to external relations or revenue strategy
• Regularly joined external meetings (or acted as a proxy) and tracked follow-up execution
• Developed a rhythm for drafting, editing, and finalizing public-facing content with executive voice and precision
• Served as a reliable sounding board for the CRO’s leadership communications, prioritization, and decision-making needs

Requirements

• 5+ years of experience in executive support, special projects, or strategic operations—preferably in high-growth or mission-driven environments
• Demonstrated ability to support and engage with C-level executives, internal leaders, and external stakeholders with professionalism and discretion
• Exceptional written, visual, and verbal communication skills, with a strong ability to draft, edit, and present executive-level content
• Strong project management skills with a track record of managing multiple initiatives, priorities, and deadlines independently
• Proven ability to navigate and manage confidential, time-sensitive, and cross-functional workstreams with clarity and follow-through
• Analytical mindset with experience interpreting performance data and surfacing insights or recommendations
• High emotional intelligence and political acumen, with the ability to build trust across teams and stakeholders
• Comfort operating in fast-paced, evolving environments where judgment, initiative, and structure are equally critical
• Familiarity with CRM systems (e.g., Salesforce, HubSpot, Mosaic) and basic data reporting or executive dashboard tools
• Alignment with CareMessage’s mission to improve health equity for low-income populations

Preferred Qualifications

• Experience supporting fundraising, partnerships, or external relations in a nonprofit, public health, or SaaS environment
• Comfort representing executives in external communications, including thank-you notes, funder emails, and customer recognition campaigns
• Experience working on materials or logistics for board meetings, investor updates, or strategic planning sessions
• Ability to adapt voice and tone to write for multiple audiences (e.g., internal updates, external comms, funder decks)