Sr Manager, Design & Construction, Global Workplace Services

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammates unique talents, experience, and contributions.

In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we’re a well-oiled machine! That’s why our team is looking to add a Senior Manager in Design & Construction.

As Senior Manager, Design & Construction, you’ll be accountable for the oversight and delivery of corporate construction projects.

The ideal candidate should:

Demonstrate effective written and oral communication skills including storytelling and presenting across teams and levels
Understand and prioritize the customer experience and solve for customer needs appropriately

Guide, motivate and inspire others to think differently and deliver results through fact-based recommendations and building consensus
Quickly establish themselves as a subject matter expert and offer their skills to assist others
Incorporate prior experience, data, the expertise of others, requirements and good judgment when making decisions
Understand when to change processes in order to innovate and collaborate to ensure feasibility
Drive results by proactively making adjustments to overcome obstacles, holding others accountable, setting milestone and ensuring efforts are aligned to business priorities
Positively influence the department culture, customers, partners and team
Have a passion for real estate and/or security and how it influences culture and the environment

Key Responsibilities:

Project Planning & Strategy

Develop and execute project plans, timelines, and budgets for multiple construction and renovation projects including obtaining local government entitlements, permits, inspections etc.
Align project goals with GWS strategy and design standards
Conduct feasibility studies and risk assessments to mitigate risks

Design Oversight and Management

Lead the design phase by collaborating with Architects, Engineers and other consultants, and procuring vendors on design and construction teams for both new projects and renovations
Ensure design consistency with Capital One branding and GWS workplace experience objectives
Review design documents for quality, functionality, and compliance with building codes and regulations
Integrate sustainable design and construction practices to help drive environmental goals, which includes exploring innovative technologies and materials to enhance efficiency, productivity and performance
Oversee ad-hoc projects such as video conferencing, signage replacement, major furniture reconfigurations and infrastructure repairs, landscaping, “green” projects, etc.

Construction Management / Budget & Cost Control

Oversee the construction phase, ensuring adherence to scope, schedule, and budget
Monitor construction progress and partner to resolve issues effectively
Develop and manage project budgets with great discipline and accountability
Ensure compliance with Capital One procurement policies and financial controls

Stakeholder Coordination & Project Closeout

Collaborate with internal stakeholders such as GWS Amenities team, Transactions, Facilities Operations, Tech, Regional Portfolio, etc.
Communicate project status, metrics, milestones and risks to GWS Regional leadership in a timely manner
Prepare correspondence, reports and decks for all levels, including GWS and Capital One executive leadership, for awareness and influence when necessary
Partner with other internal departments within Capital One such as Procurement, Legal, Risk, etc
Oversee project closeout, including final inspections, punch list resolution, and documentation, as to ensure a smooth transition to business as usual operations

Basic Qualifications:

At least 10 years of experience in Construction Project Management in a Corporate, Real Estate Services, or Commercial Developer environment
At least 5 years of experience in Managing a team(s) of Construction Project Managers
At least 10 years of experience in a supervisory role

Preferred Qualifications:

Bachelor’s degree in Construction Management or Engineering or equivalent

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York, NY: $168,700 - $192,500 for Sr. Mgr, CRE Design & Devel.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).