Enterprise Payments Risk Manager- Talent &amp; Educational Programming (Hybrid)As a Risk Manager of the Payments Talent and Education Team, you play a key role in driving strong business outcomes by leading critical and strategic initiatives  within our team, helping develop associates in new ways and close skill gaps across the enterprise. In this exciting role you will work closely with key stakeholders to deliver a scalable  payments training infrastructure that supports both the immediate and future needs of associates in payments related roles.  You will work with intelligent, talented people who will challenge you to excel. General Responsibilities<ul><li>Drive projects based on defined priorities; ensure scope of deliverables, timelines are met; identify risks and issues and mitigate and/or escalate as needed</li><li>Anticipates trends, skill gaps and regulatory requirements, and designs learning programs to meet them proactively </li><li>Leverage problem solving skills to ensure risk areas and closure of skill gaps deliver on intent and maintain key documentation</li><li>Partner with payments leads to provide strategic and tactical thought partnership to effectively drive designing and delivering targeted training</li><li>Forge relationships with key stakeholders to ensure delivery of commitments</li><li>Identify ways to improve and streamline business process</li><li>Exhibit a proven track record of developing and implementing effective training programs that drive skill development and improve performance</li><li>Known for building and delivering impactful training solutions that accelerate learning, close skill gaps and enhance associates capability </li><li>Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes</li><li>Demonstrate organizational agility to adapt to changing demands</li><li>Display strong consulting and collaboration skills</li></ul>The Candidate<ul><li>Consistently demonstrates ownership and motivated to go above and beyond role</li><li>Confident communicator with the ability to influence at all levels </li><li>Excellent analytical and critical thinking abilities</li><li>Proven experience leading complex, multi-phase learning programs across divisions </li><li>Experience in leading training strategy during transformation </li><li>Skilled in change management</li><li>Solution - oriented mindset that fosters collaboration and alignment </li><li>Consistently delivers practical,  high-impact solutions </li></ul>Location: This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.Basic Qualifications<ul><li>High School Diploma, GED or equivalent certification</li><li>At least 4 years of experience in the Banking Industry or Financial Industry </li><li>At least 2 years of experience in Learning and Development </li><li>At least 3 years of Coaching, Mentoring or People Leadership experience</li><li>At least 2 years of experience using Google Suite or Microsoft Office</li></ul>Preferred Qualifications<ul><li>Bachelor’s Degree or military experience </li><li>At least 4 years experience working in payments</li><li>At least 3 years of risk management experience</li><li>At least 2 years of process management experience </li><li>At least 2 years of project management experience </li></ul>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $146,100 - $166,700 for Risk Manager  Richmond, VA: $132,800 - $151,600 for Risk Manager                  Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a target="_blank" href="https://www.capitalonecareers.com/benefits">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="mailto:RecruitingAccommodation@capitalone.com" target="_blank">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital Ones recruiting process, please send an email to <a href="mailto:Careers@capitalone.com" target="_blank">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).