Anti-Money Laundering (AML) Quality AssociateThe Anti-Money Laundering (AML) Quality Associate is an integral part of the Financial Intelligence Unit (FIU) Investigations Support Team,  providing support to FIU teams by performing quality assurance (QA) tasks related to suspicious activity decisions. This role is part of a highly collaborative, mission-oriented team that ensures potentially unusual or suspicious transactions are appropriately identified, documented, and filed with the appropriate authorities. Additionally, the AML Quality Associate will escalate to leadership any suspicious activity investigation that has not been decisioned appropriately within the Bank Secrecy Act (BSA)/AML framework and company policies and procedures. Responsibilities:<ul><li>Work with FIU Supervisors and Investigators to uphold the high bar of their teams’ investigation quality</li><li>Assist Investigations team in process improvements, change management and QA</li><li>Work with supervisors to escalate potential gaps and deliver suggestions for training and improvement based on data, for both investigation and quality processes</li><li>Partner with Quality leadership, supervisors and investigators to develop a deep understanding of investigation process</li><li>Review Suspicious Activity Reporting decisions to ensure that decision framework is appropriate and thorough</li><li>Assess if supporting documentation from investigations is accurately captured and aligned with Suspicious Activity Reporting decisions</li><li>Review Suspicious Activity Reports to ensure that all appropriate fields in the SAR form are filled out correctly, SAR narrative is thorough, and appropriate levels of supporting documentation were obtained and maintained within Actimize</li><li>Document activity that is out of compliance with BSA regulatory guidance and/or AML Policies and Procedures</li><li>As needed, assist Quality Management with developing reporting and metrics</li><li>As needed, assist Quality Management with maintaining AML Quality Policies and Procedures</li></ul> Basic Qualifications:<ul><li>High School Diploma, GED or equivalent certification</li><li>At least 1 year of Microsoft Office or Google Suite experience </li><li>At least 2 years of Anti-Money Laundering experience</li></ul> Preferred Qualifications:<ul><li>Bachelors Degree or Military experience</li><li>1 year of Quality Assurance experience or 1 year of Quality Control Audit experience</li><li>2 years of Bank Secrecy Act (BSA) investigative experience</li><li>Association of Certified Anti-Money Laundering Specialists (ACAMS) certification</li></ul>Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Anti-Money Laundering Quality Associate role may be the role for you! You must be within 50 miles driving distance from our Capital One hub in Chicago, IL / Wilmington, DE  / Richmond, VA / New Orleans, LA / Plano, TX / Jericho, NY / McLean, VAWork From Home Technology Requirements:<ul><li>A secure home office environment that is free from background noise and distractions</li><li>A reliable private internet connection that is not supplied by use cellular data (hot spot)</li><li>Cable or fiber connections are preferred</li><li>Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found<a href="https://www.speedtest.net/" target="_blank"> here</a>. To test your home internet from your personal computer at home, type<a href="http://www.speedtest.net/" target="_blank"> www.speedtest.net</a> into the web browser of your personal computer.</li><li>Sustained ability to maintain latency less than 250 ms in voice calls is required</li><li>Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider</li><li>A private network is password protected where you have ownership or line of site to every device on the network</li><li>Capital One reserves the right to request proof of internet provider, speed and service package from the associate</li><li>Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.</li></ul>Work from Home Living Requirements:<ul><li>Candidates must live within 50 miles driving distance of one of the hub locations based in Chicago, IL / Wilmington, DE  / Richmond, VA / New Orleans, LA / Plano, TX / Jericho, NY / McLean, VA and be comfortable coming in person whenever required with no less than 24 hours notice.</li></ul>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Chicago, IL: $72,800 - $83,100 for AML Sr. Investigator I  Jericho, NY: $87,400 - $99,700 for AML Sr. Investigator I  McLean, VA: $80,100 - $91,400 for AML Sr. Investigator I  New Orleans, LA: $72,800 - $83,100 for AML Sr. Investigator I  Plano, TX: $72,800 - $83,100 for AML Sr. Investigator I  Richmond, VA: $72,800 - $83,100 for AML Sr. Investigator I  Wilmington, DE: $72,800 - $83,100 for AML Sr. Investigator I        Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a target="_blank" href="https://www.capitalonecareers.com/benefits">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="mailto:RecruitingAccommodation@capitalone.com" target="_blank">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital Ones recruiting process, please send an email to <a href="mailto:Careers@capitalone.com" target="_blank">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).