Entity: Finance Job Family Group: Finance Group Job Description: As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry.  We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives. Its an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business &amp; Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.An exciting new job opportunity has arisen for a Cash &amp; Credit Process Design Manager to join us either in Budapest, Hungary, or Pune, India.In this role you will provide support to the Head of Transformation and Innovation - Customer and will be responsible for the management of the relevant Cash to Credit processes with the bp group’s Enterprise Activity Model (EAM).You will support the design, development and delivery of the Customer process strategy and process performance outcomes for bp. This includes accountability for end-to-end process design for Cash &amp; Credit, actively working with key stakeholders across the bp group such as Finance and Group Treasury.The Process Design Manager is expected to drive process standardisation, harmonisation, and integration across business units, ensuring that processes are optimised for efficiency, compliance, and customer experience.Key Accountabilities:Process standardisation:<ul><li>Recommend process automation, digitisation and modernisation based on “to be” aspirational global process standards.</li><li>Drive integration between processes (e.g. O2C, C&amp;P, Finance, Supply) with the target of end-to-end optimisation and clear lines of accountability.</li><li>Coordinate with technology, operational teams and the businesses to standardise where possible, share learning and standards, and ensure alignment with the end-to-end process objectives and initiatives.</li></ul> Process analysis &amp; CI opportunity identification:<ul><li>Specify, design and deliver analytic capability for the relevant processes.</li><li>Build and maintain global dashboards that provide insight to process performance and total cost to serve.</li><li>Assess aspects of process performance and efficiency against market capabilities to identify improvement opportunities (i.e. benchmarking etc.).</li></ul>CI opportunity evaluation:<ul><li>Assess new requirements and lead discovery of solutions and/or alternatives.</li><li>Complete initial review of change / optimisation initiatives – identify and evaluate high-level process, system or capability risks and recommend proposal changes or solutions to mitigate risks.</li><li>Working with Technology and solution template teams, ensure the review of system capabilities to determine if requested process change are aligned with approved global standards.</li></ul>Project management &amp; support:<ul><li>Implement globally harmonised processes and application landscape according to agreed priorities and timelines – drive implementation through projects and enhancements.</li><li>Supporting project team and stakeholders in decision making and sign-off of future process designs.</li><li>Partner with operational teams to effectively manage the project lifecycle to ensure delivery of desired outcome on a timely basis and within approved budget.</li></ul>Process governance, maintenance &amp; operational integrity:<ul><li>Maintain Global Process models and ensure ongoing integrity.</li><li>Engage with the businesses / operational teams to understand their needs, and measure and monitor to ensure operational service requirements are met.</li><li>Build and maintain strong relationships with Business Process Management’ teams to ensure appropriate process design and documentation.</li></ul>Centre of expertise:<ul><li>As the main content expert for global process issues and the management of Cash &amp; Credit areas of the Global Process Model, provide process expertise and knowledge to internal and external (within BP) stakeholders and process users as the need arises.</li></ul>Essential Experience and Job Requirements:<ul><li>Bachelor degree or equivalent in related area, or related experience with 15 + years of experience. </li><li>Significant operational experience in business shared services, outsourcing or similar. </li><li>Considerable Business / Process Analysis experience, preferably with strong (super) user interaction. </li><li>Solid understanding of tools and systems associated with data gathering, compilation and analysis. </li><li>Demonstrated hands on experience in process management and re-engineering. </li><li>Have in-depth knowledge of Cash &amp; Credit Management processes including key roles, departments, and common Process Performance Indicators. </li><li>Track record of experience in developing business requirements and/or participation in a large scale process re-design initiative. </li><li>Relevant, previous experience with continuous improvement tools and methodologies. </li><li>Knowledge of project and change management methodologies and financial/operational control practices. </li><li>Strong interpersonal and influencing skills.</li><li>Very strong problem-solving and analytical skills. </li></ul>Desirable Criteria:<ul><li>Training and certification in Six-Sigma or similar quality management experience.</li><li>Oil industry experience and knowledge with an understanding of the terminology, business functions and processes. </li></ul>At bp, we provide the following environment &amp; benefits to you:<ul><li>Different bonus opportunities based on performance, wide range of cafeteria elements.</li><li>Life &amp; health insurance, medical care package.</li><li>Flexible working schedule: home office up to 2 days / week, based on team agreement.</li><li>Opportunity to build up long term career path and develop your skills with wide range of learning options.</li><li>Family friendly workplace e.g.: Extended parental leave, Mother-baby room.</li><li>Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program.</li><li>Possibility to join our social communities and networks.</li><li>Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment.</li><li>Assets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested.</li></ul>At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwCs annual employer research. Come and join us! Travel RequirementSome travel may be required with this role, this is negotiable Relocation Assistance:This role is not eligible for relocation Remote Type:This position is a hybrid of office/remote working Skills:Accounting for financial instruments, Accounting for financial instruments, Accounting policy, Agility core practices, Agility tools, Analytical Thinking, Analytics, Business process control, Business process improvement, Commercial Acumen, Commercial assurance for external reporting, Communication, Creativity and Innovation, Credit Management, Curiosity, Customer centric thinking, Data Analysis, Data visualization and interpretation, Decision Making, Digital Automation, Digital Fluency, Financial Reporting, Influencing, Internal control and compliance, Long Term Planning {+ 4 more} Legal Disclaimer:We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please <a href="https://eur03.safelinks.protection.outlook.com/?url=https:%2f%2fwww.bp.com%2fen%2fglobal%2fcorporate%2fcareers%2fcontact-us.html&amp;data=05%7c02%7cisra.yousif%40bp.com%7c5e11f23a21e84c5fe8af08dc95ee6a84%7cea80952ea47642d4aaf45457852b0f7e%7c0%7c0%7c638550098416834661%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c0%7c%7c%7c&amp;sdata=HZUjwiD%2fnV1I8x8tkDd1vtRqy9l4Jpk%2fnExNwbBfPzA%3D&amp;reserved=0" target="_blank">contact us</a>. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.