<div><br /></div><div><b>About Bosta: </b></div><div>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt . Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. </div><div><br /></div><div>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</div><div><br /></div><div><b>Job Overview:</b></div><div> We’re seeking a<b> Performance &amp; Planning Lead</b>  to track key metrics, analyze trends, and provide insights that drive sales growth and client retention. You’ll support forecasting, planning, and cross-team initiatives to ensure smooth performance and business impact.</div><h3>Main Resposnibilities</h3><ul><li> Monitor daily, weekly, and monthly performance against targets and highlight deviations.</li><li> Provide insights into sales performance, telesales efficiency, and account management revenue growth</li><li> Track client-level average selling price and support priceups and discount models.</li><li> Support management with demand forecasting, monthly closings, and commercial headcount planning.</li><li> Provide simulations and scenarios to ensure smooth peak season performance.</li><li> Monitor churned or inactive clients and analyze reasons for inactivity.. </li><li> Provide data-driven insights and recommendations for <b>client retention and reactivation strategies</b>.</li><li> Collaborate with Account Management and Sales to design targeted initiatives that boost portfolio stability and growth.</li></ul><h3>Who you are!</h3><ul><li>3 - 5 years of experience in <b>data analytics, business analysis, or performance management</b> (preferably in logistics, fulfillment, or e-commerce).</li><li>Strong analytical and problem-solving skills with the ability to translate data into actionable insights.</li><li>Hands-on experience with <b>SQL</b> for data extraction, transformation, and analysis.</li><li>Familiarity with <b>Python</b> for data manipulation, automation, and advanced analytics.</li><li>Proficiency in <b>Excel / Google Sheets</b> and at least one BI tool (e.g., Power BI, Tableau, Looker).</li><li>Understanding of logistics/ecommerce KPIs (e.g., order accuracy, delivery success rate, returns, churn).</li><li>Excellent communication skills to present findings to both technical and non-technical stakeholders.</li><li>Ability to work under pressure and manage multiple priorities in a fast-paced environment.</li></ul>

Bosta

Performance & Planning Senior Analyst

Bosta

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