BFMS Systems &amp; Data Analyst Experienced Senior or LeadCompany:The Boeing CompanyThe (Boeing Flight Management System) BFMS Systems &amp; Data Analyst Experienced, Senior or Lead provides engineering-level Technical Support for the Boeing BFMS Data Service.  Communicates directly with customers via email, phone or web. Resolves problems and questions regarding aeronautical content, format or errors/omissions in products that are escalated from Customers, other Support Channels, and Sales/Services. customers.  Investigates product functional issues and determines appropriate actions for resolution.  Serves as key contact point (liaison) between the customer and internal data production groups.  Records customer interaction and resolution details in a Customer Relationship Management (CRM) system.  Acts as a Subject Matter Expert (SME) for Product Management, and Boeing Engineering.  Provides input on new product implementations as well as current product modifications.  Performs other duties as assigned. This role can be located in Englewood CO or Seattle, WA.Position Responsibilities:<ul><li>Provide customer-facing technical service &amp; support for Boeing BFMS Data Service™</li><li>Resolve problems and handle requests relating to the aeronautical content in Boeing BFMS Data Services</li><li>Investigate complex technical issues and provide recommended solutions to customers and internal stakeholders</li><li>Ensuring that the Data Services Flow through the Data Systems</li><li>Facilitate the errors and warning processes while monitoring the database processing</li><li>Process Rev. 2 requests – Database Re-deliveries</li><li>Configure Customer Nav Database</li><li>Supporting ongoing Regulatory Documentation needs</li><li>Considerable ability to maintain effective working relationships in a team environment</li><li>Build team technical capability through sharing of knowledge &amp; expertise with others</li><li>Support Software development efforts, testing of versions, and communicate solutions to cross-functional teams</li><li>Perform other duties as assigned</li></ul>Basic Qualifications (Required Skills/Experience):<ul><li>3 years or more experience with ARINC 424 Navigation Data</li><li>3 years or more experience with Commercial Avionics Platforms</li><li>3 years or more experience with AIRAC Production Schedules</li><li>3 years or more proficiency with Instrument Flight Procedures </li></ul>Preferred Qualifications (Desired Skills/Experience):<ul><li>4 years or more experience with ARINC 424 Navigation Data</li><li>5 years or more experience with ARINC 424 Navigation Data</li><li>Bachelors degree or higher or relevant experience</li><li>Knowledge of Navigation Database extract &amp; delivery</li><li>Knowledge of ARINC-424 coding rules preferred</li><li>Knowledge of Avionics OEM systems &amp; data compatibility preferred</li><li>Knowledge in government-issued navigation data documents (AIP, AIP AMDT/SUP, AICs, FAA Form 8260s, NFDDs, etc.)</li><li>Experience with Salesforce CRM preferred or other CRM systems</li><li>Pilot or flight navigation experience preferred</li></ul>Drug Free Workplace:Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.Pay &amp; Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range:Level 3 $93,500.00-$126,500,00Level 4 $118,150-$159,850.00Level 5 $138,550.00-$187,450.00Language Requirements:Not ApplicableEducation:Not ApplicableRelocation:This position offers relocation based on candidate eligibility.Export Control Requirement:This is not an Export Control position.Safety Sensitive:This is not a Safety Sensitive Position.Security Clearance:This position does not require a Security Clearance.Visa Sponsorship:Employer will not sponsor applicants for employment visa status.Contingent Upon Award ProgramThis position is not contingent upon program awardShift:Shift 1 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - <a href="http://www.boeing.com/careers/recruitment-fraud-warning.page" target="_blank">Recruitment Fraud Warning</a><div><div><div><div>Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.<a href="http://www.boeing.com/resources/boeingdotcom/careers/footer/EEOIsTheLawPoster.pdf" target="_blank">EEO is the law</a><a href="https://tbcdn.talentbrew.com/company/185/v1_0/img/2018_Policy_Statement.pdf" target="_blank">Boeing EEO Policy</a><a href="http://www.boeing.com/careers/request-accommodation.page" target="_blank">Request an Accommodation</a><a href="http://www.boeing.com/careers/privacy-statement.page" target="_blank">Applicant Privacy</a> Boeing Participates in E – Verify<ul><li><a href="http://www.boeing.com/resources/boeingdotcom/careers/footer/EverifyPosterEnglish.pdf" target="_blank">E-Verify (English) </a></li><li><a href="http://www.boeing.com/resources/boeingdotcom/careers/footer/EverifyPosterSpanish.pdf" target="_blank">E-Verify (Spanish) </a></li></ul>Right to Work Statement <ul><li><a href="http://www.boeing.com/resources/boeingdotcom/careers/footer/WebBPPOSTERRtoWEnglishversion.pdf" target="_blank">Right to Work (English) </a></li><li><a href="http://www.boeing.com/resources/boeingdotcom/careers/footer/WebBPPOSTERRtoWSpanishversion.pdf" target="_blank">Right to Work (Spanish)</a></li></ul></div></div></div></div>