<p></p><h3>🌍 Redefining how people live.</h3><p>At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.</p><p>Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that.</p><p>With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.</p><p> Our culture is grounded in five principles:</p><ul> <li>Guests First – Every decision starts with their experience.</li> <li>Move Fast – We value speed, momentum, and action.</li> <li>Dive In – The magic is always in the details, and we go deep.</li> <li>Embrace Change – Change isn’t a disruption; it’s how we grow.</li> <li>Keep It Honest – Transparency accelerates progress—and strengthens relationships.</li> </ul><p>If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you.</p><h3> <br />The Role</h3><p>We’re looking for a Client Experience Coordinator (Evenings &amp; Weekends) based in Athens to join our centralized support team and play a key role in enhancing client satisfaction for our global operations. This is an exciting opportunity for a customer-centric, highly organized individual to expand their experience in the real estate and tech industry.</p><p>You’ll work at the core of customer support, field operations, and business coordination—resolving guest queries, scheduling internal teams, and ensuring seamless delivery of services across Blueground properties in the world.</p><p></p><h3>What You’ll Be Doing</h3><ul> <li>Resolve Guest Queries: Handle complex client inquiries with speed, empathy, and professionalism—ensuring each guest receives a world-class experience</li> <li>Coordinate Operational Teams: Plan and optimize daily task schedules for field associates based on task location, priority, and client needs</li> <li>Cross-Functional Liaison: Collaborate with internal teams (Tech, Ops, Customer Care) and external partners to troubleshoot, escalate, and resolve issues efficiently</li> <li>Ensure Operational Excellence: Monitor the quality of services provided across properties and help implement solutions to improve the client journey</li> <li>Maintain Stakeholder Relationships: Build and maintain strong communication lines with both internal departments and external vendors or service providers</li> <li>Drive Process Improvements: Identify root causes of recurring issues and contribute to streamlining internal processes for a smoother client experience</li> </ul><ul> <li>3+ years of experience in customer service, operations coordination, back-office support, or project management—ideally in hospitality or property services.</li> <li>Experience in route planning or task scheduling is a strong plus</li> <li>Fluent in English; additional languages are a bonus</li> <li>Strong communication skills—both written and verbal</li> <li>Comfortable using digital tools and systems (CRM, task management software, etc.)</li> <li>Excellent organizational and multitasking skills with attention to detail</li> <li>A proactive, solution-oriented mindset with the ability to stay calm under pressure</li> <li>Flexibility to work on weekends as needed based on business priorities</li> </ul>