<div>Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.</div><div><br /></div><div>At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the <b>Great Place to Work</b> certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canadas top workplaces in various categories, including <b>Technology</b>, <b>Todays Youth and Women</b>, and <b>Mental Health and Inclusion</b>.</div><div><br /></div><div><span>The BlueCat Edge Cloud team runs and evolve a SaaS platform that supports high-scale, mission-critical networking applications for global enterprises. We are seeking a </span><b>Principal DevOps Engineer</b><span> to play a key role in leading the modernization and optimization of our AWS based control plane, while shaping long-term DevOps strategies and fostering operational excellence. This is a high-impact, senior individual contributor role that combines deep hands-on expertise in AWS infrastructure and DevOps practices with mentorship, technical leadership, and cross-functional collaboration at its core.</span></div><div><br /></div><div><b>Key Responsibilities:</b></div><h3>Leadership &amp; Strategy:</h3><ul><li>Serve as a technical leader for the AWS based Edge Cloud platform, guiding its reliability, scalability, and cost optimization.</li><li>Partner with Product, Application, and Security teams to shape our cloud operations strategy and influence long-term architectural decisions.</li><li>Mentor engineers on DevOps practices, cloud infrastructure, and operational excellence.</li><li>Drive a culture of automation, observability, and operational responsibility across the team.</li></ul><h3>Platform Ownership:</h3><ul><li>Design, implement, and maintain AWS infrastructure that powers BlueCat’s Edge, a SaaS product.</li><li>Manage scaling, deployment/upgrades, and operational stability of containerized services running on ECS.</li><li>Scale and operate OpenSearch clusters, ensuring performance, reliability, and cost efficiency at high scale.</li><li>Implement AWS security best practices, including IAM, VPC design, Security Groups, WAF, and compliance controls.</li><li>Troubleshoot and resolve production issues, ensuring high availability and uptime SLAs.</li></ul><h3>DevOps &amp; Infrastructure as Code:</h3><ul><li>Own Infrastructure-as-Code with Terraform, ensuring consistent and repeatable deployments.</li><li>Design and evolve CI/CD pipelines in GitLab to support faster, more reliable delivery.</li><li>Develop monitoring, alerting, and logging solutions (CloudWatch, Prometheus, Vector, InfluxDB, Grafana) tailored for high-scale workloads.</li><li>Contribute to standardization of DevOps practices, tools, and internal best practices across the platform.</li></ul><h3>Cloud-Native &amp; Future Evolution:</h3><ul><li>Partner with Kubernetes platform teams to support migration of selected services from ECS to Kubernetes where needed.</li><li>Influence long-term architecture with cloud-native designs (Kubernetes, Redis, Elasticsearch, Postgres, InfluxDB).</li><li>Drive improvements in networking, service discovery, and distributed systems performance.</li></ul><h3>Qualifications:</h3><ul><li>Bachelor’s degree in computer science, engineering, or related field; master’s degree preferred.</li><li><b>10+ years of experience</b> in software engineering or DevOps, with at least <b>5 years managing large-scale AWS-based distributed systems.</b></li><li>Proven <b>expertise in AWS ECS (Fargate and EC2)</b> for production workloads.</li><li>Strong knowledge of <b>AWS services</b>: ECS, EC2, VPC, S3, IAM, RDS, Open Search, EKS, CloudWatch, ALB/NLB, Route 53, WAF, AWS Inspector, Config, GuardDuty etc.</li><li>Proficiency in <b>Terraform</b> for infrastructure management.</li><li>Hands-on experience with <b>CI/CD pipelines (GitLab preferred)</b>.</li><li>Deep knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S, load balancing).</li><li>Strong problem-solving and troubleshooting skills, with a focus on operational rigor and automation.</li><li>Excellent communication skills to collaborate with cross-functional teams and present technical concepts to leadership.</li><li>Passion for mentoring engineers and shaping team technical direction.</li></ul><h3>Preferred Qualifications:</h3><ul><li>Kubernetes certifications (CKA, CKAD, CKS) – strong plus.</li><li>Experience in multi-cloud environments (Azure, GCP).</li><li>Familiarity with federal/compliance frameworks (FIPS, FedRAMP, FISMA).</li></ul><div>If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.</div><div><br /></div><div>In addition, we offer a range of appealing perks, including:</div><div><br /></div><div>A Professional Development Budget</div><div>Dedicated Wellness Days and Wellness Week</div><div>A Lifestyle Spending Account</div><div>An Employee Recognition Program</div><div><br /></div><div>Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!</div><div><br /></div><div><span>BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. </span></div>