<div>Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation. </div><div><br /></div><div>At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the Great Place to Work certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canadas top workplaces in various categories, including Technology, Todays Youth and Women, and Mental Health and Inclusion.</div><div><br /></div><div><span>BlueCat is searching for a </span><b>Billing and Collections Manager</b><span>. In this role, you will play a key part in leading and evolving our billing and collections function, ensuring we maintain a high standard of accuracy, efficiency, and service across the order-to-cash process. You will report into the Director, Order to Cash, and be a hands-on manager responsible for overseeing day-to-day billing operations, supporting month-end activities, leading audit prep, and managing a small team.</span></div><div><span>This is a great opportunity for someone who enjoys both the details of billing and A/R, as well as mentoring and guiding others in a collaborative environment. </span></div><div><br /></div><div><b>Responsibilities:</b></div><div><span>Oversee end-to-end billing and      accounts receivable processes, including invoice generation, adjustments,      credits, collections and payment applications.</span></div><div><span>Manage and support a team,      providing day-to-day guidance, training, and oversight.</span></div><div><span>Lead customer follow-ups      related to outstanding payments, partnering with sales, customer support,      and legal when needed.</span></div><div><span>Own A/R aging and collections      reporting, proactively identifying trends and opportunities for      improvement.</span></div><div><span>Collaborate cross-functionally      to troubleshoot billing issues and ensure a consistent customer      experience.</span></div><div><span>Respond to escalated customer      inquiries and help maintain strong, professional relationships with      clients and stakeholders.</span></div><div><span>Drive process improvements to      enhance billing accuracy and collection efficiency.</span></div><div><span>Support audit preparation and      month-end close activities related to billing and receivables.</span></div><div><span>Ensure adherence      to internal controls, company policies, and regulatory requirements</span>.</div><div><br /></div><div><b>We are looking for:</b></div><div><span>Post-secondary education at the      Bachelors Degree or College diploma level.</span></div><div><span>4–6 years of experience in      billing, accounts receivable, and collections.</span></div><div><span>Prior experience managing or      mentoring others is an asset.</span></div><div><span>Strong communication skills,      with the ability to clearly articulate billing issues and solutions to      both internal and external stakeholders.</span></div><div><span>Detail-oriented with strong      organizational and problem-solving skills.</span></div><div><span>Comfortable working      independently in a fast-paced environment.</span></div><div><span>Intermediate proficiency in MS      Excel, including pivot tables.</span></div><div><span>Experience using NetSuite is      strongly preferred; experience with Salesforce is a plus.</span></div><div><span>A collaborative, team-first      mindset.</span></div><div>If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.</div><div><br /></div><div>In addition, we offer a range of appealing perks, including:</div><div><br /></div><div>A Professional Development Budget</div><div>Dedicated Wellness Days and Wellness Week</div><div>A Lifestyle Spending Account</div><div>An Employee Recognition Program</div><div><br /></div><div>Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!</div><div><br /></div><div>BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. </div>