About this role<div><div>Your Team </div><div>The Digital Solutions team is responsible for the strategy and execution of many of the firm’s enterprise productivity and collaboration technology solutions including Microsoft 365, Box, Airtable, Miro, NetDocuments, and other SaaS technologies. The team is central to BlackRock’s Microsoft 365 enablement and adoption program, improving the employee digital experience as a result. We collaborate with various cross-functional technical teams around the world to deliver secure and scalable technology services. </div><div> </div><div>The Digital Solutions team has three verticals: Productivity, Collaboration and Business Solutions, and aligns it to the Digital Workplace Solutions chapter. </div><div> </div><div>Your role and impact </div><div>Sitting at the intersection of business and technology, Productivity Solutions leads the product strategy and lifecycle management for enterprise productivity platforms such as Microsoft Teams, Exchange Online and Outlook, DocuSign, and Miro. As Head of Productivity Solutions, you will be responsible for managing and executing the vision of these products, ensuring they align with firm-wide governance standards and deliver secure, scalable, and user-centric digital experiences. </div><div> </div><div>You will oversee a team of product owners and analysts, collaborate with engineering and operations, and partner with business stakeholders to drive adoption, streamline workflows, and modernize legacy processes. You will also be accountable for change enablement, lifecycle governance, and continuous improvement initiatives that enhance the employee experience and maximize ROI. </div><div> </div><div>As Head of Productivity Solutions, you will: </div><div><ul><li>Lead a team of product managers and analysts focused on productivity platforms including Microsoft Teams, Outlook (Exchange Online), DocuSign, and Miro. </li></ul></div><div><ul><li>Define and execute product roadmaps that align with strategic business goals and user needs. </li></ul></div><div><ul><li>Champion platform governance, ensuring compliance with audit, privacy, and InfoSec standards. </li></ul></div><div><ul><li>Partner with engineering and operations to deliver secure, scalable, and resilient solutions. </li></ul></div><div><ul><li>Drive adoption through education, enablement, and engagement initiatives. </li></ul></div><div><ul><li>Oversee onboarding of new productivity tools and rationalisation of legacy systems. </li></ul></div><div><ul><li>Collaborate with vendors and internal stakeholders to escalate issues and advocate for enhancements. </li></ul></div></div><div><div><ul><li>Monitor platform performance and user feedback to guide continuous improvement. </li></ul></div><div><ul><li>Support strategic initiatives such as software renewals and cross-functional coordination. </li></ul></div><div><ul><li>Act as a solution consultant, bridging business needs with technical capabilities. </li></ul></div><div> </div><div>What youll need: </div><div><ul><li>6–8 years of experience in technology operations, product management, or enterprise platform implementation. </li></ul></div><div><ul><li>Deep expertise in Microsoft Teams and Outlook (Exchange Online), with a strong understanding of their capabilities. </li></ul></div><div><ul><li>Experience managing SaaS platforms such as DocuSign and Miro. </li></ul></div><div><ul><li>Proven ability to lead cross-functional teams and drive strategic outcomes. </li></ul></div><div><ul><li>Strong organisational skills and ability to manage multiple priorities effectively. </li></ul></div><div><ul><li>Familiarity with change management, configuration drift management, and compliance frameworks. </li></ul></div><div><ul><li>Excellent communication skills, with the ability to engage stakeholders across all levels. </li></ul></div><div><ul><li>Experience in vendor and contract management, including licensing and support models. </li></ul></div><div><ul><li>Ability to analyse performance metrics and translate insights into actionable improvements. </li></ul></div><div><ul><li>A proactive mindset with a passion for innovation and continuous learning. </li></ul></div><div><ul><li>Strong working knowledge of agile frameworks and product backlog management. </li></ul></div><div> </div></div>&amp;#xa;For New York, NY Only the salary range for this position is USD$162,500.00 - USD$215,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.&amp;#xa;&amp;#xa;For Princeton, NJ and Atlanta, GA Only the salary range for this position is USD$140,000.00 - USD$195,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.&amp;#xa;&amp;#xa;For Wilmington, DE Only the salary range for this position is USD$130,000.00 - USD$178,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.Our hybrid work modelBlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.About BlackRockAt BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.For additional information on BlackRock, please visit <a href="http://careers.blackrock.com/" target="_blank">@blackrock</a> | Twitter: <a href="https://twitter.com/blackrock" target="_blank">@blackrock</a> | LinkedIn: <a href="http://www.linkedin.com/company/blackrock" target="_blank">www.linkedin.com/company/blackrock</a><div></div><div></div>BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank">EEOC’s Know Your Rights poster and its supplement</a> and the <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">pay transparency statement</a>. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email <a href="mailto:Disability.Assistance@blackrock.com" target="_blank">Disability.Assistance@blackrock.com</a>. All requests are treated in line with our <a href="http://www.blackrock.com/corporate/compliance/privacy-policy#recruitment-privacy-notice" target="_blank">privacy policy</a><a href="http://www.blackrock.com/corporate/compliance/privacy-policy#recruitment-privacy-notice" target="_blank">.</a>BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.